See how your fuel is carefully stored, handled and packed using our state of the art plant before dispatch.
Welcome to HouseFuel, the UK’s fastest growing coal merchant. We believe that everyone deserves good, old fashioned customer service, alongside the highest quality fuels available today. All our range is available on a next day delivery service meaning you are never left in the cold when those temperatures drop. Packaged in clean, strong bags, the packs are easy to move to where it’s needed.
To ensure we have stocks in place to cover year round demand, we have installed a state of the art packing lines which provide us with a high quality, efficient production process.
At the beginning of this process, your order starts off as loose fuel in our yard in large stockpiles. The different categories of fuel are kept in clear, separate bays to ensure there is no cross contamination of the various fuel types. From these storage areas, the coal or ovals, depending on what you have ordered, are loaded into the outside hopper. This hopper then vibrates to remove unwanted dust and smaller pieces which are not wanted in the final product.
Your fuel is transported along conveyor belts into a secondary hopper. Within this section, it is accurately weighed to ensure no underweight bags can be dispatched to customers. The carefully calculated, correct amount of fuel is then lowered into the awaiting pack below.
The packaging for the bags is designed and printed on one long continuous roll. This roll is placed into the packing plant where the machine draws upon it as required. The film proceeds through an array of rollers, until it is sealed at the bottom and filled with the weighed fuel from above. Once filled, the bags are sealed at the top stopping the fuel from falling out, whilst also creating the bottom of the next bag.
Now formed, filled and sealed, your order continues along a conveyer belt where it is stacked onto a pallet. This robotic arm is capable of packing 20 bags per minute, ensuring we can provide a stable supply throughout the year.
Now each of your bags is positioned on the pallet, it is wrapped to provide protection to the fuel so nothing is damaged in transit. At this point we also add complimentary HouseFuel Firelighters to the order, placing them on your pallet of goods.
Once wrapped and ready for dispatch, the order is labelled with your address details and loaded onto the awaiting haulage vehicle. When fully loaded, the haulage vehicle departs our production location and your order travels across the country to be delivered to you.