Reviews

"Excellent product at a competitive price. Easy to order on the website. Delivery on the chosen day. We have purchased fuel from this company for several years now and can highly recommend them."

"Great service as always - the mixed ovoids work very well in out multifuel stove & are still red in the morning."

"1st class service"

"Excellent product and price. This is the best company that I have found on the web for these fuels. Very helpful delivery driver too. This is my third delivery and I will definitely use them again."

"Very competetive price and great product. Website easy to navigate and ordering straightforward. Delivery was on day and at time promised. Will definitely use HouseFuel again"

"Great service & Great prices! Have been using HouseFuel for several years never fail to disappoint "

"PERFECT SERVICE, In a world where customer service seems to be lacking to find a company who seem to care about their customers is GREAT - keep up the great standard. Delivery driver was very helpful - Five stars all round."

"This is my second delivery of this fuel. It suits my multi fuel stove very well. Goods arrived on the day originally given and the delivery driver placed the ton of coal exactly where I wanted it. All very satisfactory. Thank you."

"Our fourth or fifth order from House Fuel and we couldn’t be happier with the service and the product. Ordering is easy and staff were very helpful when we altered the delivery address this time to make things easier for the driver of the pallet truck. The ovoids are an excellent source of heat for our solid fuel stove."

"Great service and best price as allways"

"Can’t praise this company and their goods enough, from start to finish this was the perfect purchase. Easy to order, super quick delivery, amazing interaction with the delivery driver (super helpful) and the fuel is perfect for us (burns hot but not too hot,long lasting, little ash, reasonable priced). What more can you ask for 🙂"

"Promptly delivered and with a smile. Good deal and help from office during ordering. Many thanks "

"great service great coal and great value "

"the mixed ovoid's is excellent for my open fire excellent amount of heat it gives out. I have had six pallets of the mixed ovoid's now I will keep using it the staff at house fuel over the phone are very good (Rachel& Jessica 5* service . BIG THANK YOU TO BOTH OF. YOU BIG THANK YOU TO PALLET WAYS 5*service. in every way. "

"2ND Time using HouseFuel and couldn't be more pleased with both product and service"

"Excellent service. Delivery driver was very polite and professional. Will definitely be using HouseFuel again."

"Very happy ,excellent service with helpful delivery guy , the product is good ,produces very little ash but gives out good heat , good price ,will definitely buy again ."

"This is our second time of using House Fuel as it has been the best price per tonne, quick delivery and a polite very helpful driver. I definitely recommend this company for its standard of the coal is clean ,solid and not broken up pieces like some I have had before and burns efficiently. Friends I have recommend also have found them to be very reliable and competitive and are very happy with their purchase. Thank you "

"Good price, swift and excellent delivery / driver"

"Very easy to deal with, have not tried the coal yet, as was purchased for next winter. Did open a bag and looks good, very little dust, which was a problem with my last supplier. The delivery guy was very helpful, dropped it exactly where I wanted it. Overall very happy."

"Excellent fuel and first class service. Delivered on the day as requested."

"Faultless operation start finish . Delivery driver was excellent . "

"Even during these weird Covid-19 times, delivery only took a bit longer than usual. Here in the far NW of Scotland everything takes longer! First rate driver, hard work even with an electric pallet truck, but with myself and 2 neighbours we managed to get a tonne of coal up a kerb using planks and much ? use of indelicate language, but we did it! Things are never straightforward in this neck of the woods, level surfaces a rarity, but the Caledonia Logistics drivers who are our end-point delivery guys seem almost to relish the challenge of an awkward situation. Polite, very steady guy. The fuel? It seems to work just about as well as the Stovemaster, at 50 or £60 a tonne less, and works better with my bunker, less fuel rolling out onto the ground while shovelling the stuff out. And Housefuel themselves? Same as ever, lovely folk on the end of the blower, and always respond to emails, usually within an hour or two, and within the day even at this strange time... "

"we are very happy with the order thank you will be ordering more soon "

"My first order after reading reviews, very impressed with the service, delivery was only two days later than expected what with coronavirus, so well done, delivery driver very pleasant, I will now be one of your regular customers and will definitely be ordering again. *****"

"Very fast delivery as always - even during this pandemic! Faultless service. Excellent coal as usual. Recommend."

"Very easy website to use great product use it every year burns very well with massive heat output well chuffed "

"I have been buying off HouseFuel for the past 5-6 years. Always good service. Delivered a couple of years ago when the beast from the east was on, on day promised. This delivery, in the middle of a pandemic ,still on day promised. First class product’s And service. Many thanks."

"the mixed ovoid's are excellent on open fires this is my forth load from house fuels the staff are excellent 5* to all off them over the (phone) big thank you to you Jessica BIG THANK YOU TO PALLETWAYS will keep using house fuels."

"Delivered promptly, delivery driver very helpful, highly recommended!"