Reviews

"Very easy to order cheaper than local fuel merchants prompt delivery driver John very helpful will definitely use it again."

"ordered sunday night delivered wed excellent service good price will use again !!!!!!!!!"

"Fantastic and on time delivery. The Smokeless Ovals burn well and do stay ticking over all night if you load up the fire"

"Second year used this product, and Company to deliver, great product and to thee door on the day and time they promised, I will buy next year also great Company to deal with"

"For new customers I have been buying coal from HouseFuel now for a number of years the price is good but in this review I would like to point out the drivers are excellent and the customer service team are second to none and over the years the company has learned from customer complaints and resolved and implemented new practices."

"easy to order very helpfull delivery on time driver was very good and good"

"Yet another satisfied customer, Great service from the people at Housefuel, as always. I didn't get the 7.5 tonne delivery vehicle I requested, but that was down to Palletways, according to the driver, but it got here on time, so no problem. This fuel works best in my setup, though others might work better in yours, as all setups are different. I have been a happy customer of Housefuel for a few years now, and have never been let down. The only thing I would say about the smokeless ovals, is that there seems to be a lot more ash than there used to be, say a couple of years ago, that would suggest to me that a lot more starch is being used. I'm not saying that as a criticism, just an observation, and will continue to buy them, as they work very well."

"Very good"

"Very good"

"Another 5 Stars from me, slight hiccup caused by the delivery company that was swiftly dealt with by Housefuel and delivery was today as promised. Can’t fault the ovals in our boiler stove, took a fair bit of kindling to get it roaring along as it should be with a high anthracite fuel but one bucket has lasted an easy 8 hours. Simply the best !! ⭐️⭐️⭐️⭐️⭐️"

"Amazing service! Phoned to let me know it was going be a week late as they didn't have any in stock, also phoned when the delivery was here has I was at work. I came home from work to it been delivered right by my door thank you so much!! Will be definitely using you again 😁."

"House fuel"

"Delivered mid morning with plastic bag covering the pallet all nice and dry, delivery driver had an electric pallet truck and took it to the top of my drive which is on a slight incline. Will be ordering again as I phoned the order in everybody right through the chain couldn't have been more helpful."

"Bought one pallet of Stovemaster Coal last year, good value, Good coal and best of all excellent service from yourself and palletways."

"As always good price, good product and good delivery service .well done"

"I've just started burning this smokeless fuel and can't believe how little ash there is! The ovals burn well, throw out good heat and I'm more than pleased. I'll get these again next year. Thank you for a really good product for a reasonable price."

"Thanks so much best move we ever made right price fast delivery and the delivery driver was so helpfull he was brilliant thanks again will be ordering with you from now on cheers"

"Fourth year we have used this company to deliver Stovemaster. Excellent service, delivered on time, 2 days after ordering. Great to be advised of two hour time slot. Friendly staff and very efficient. Good price too. Thanks"

"Disappointed that my request for delivery by a smaller truck was ignored resulting in my delivery not made on time driver in large truck returned to depot advising small truck req. However 3 days later when the delivery was remade with a smaller truck the young lady driver made a superb job of delivering my coal and putting it exactly where I wanted it very impressed, first time using this smokeless fuel look forward to using it."

"Delivery 2 days early, fantastic delivery driver Kenny delivered right where I wanted look forward to this coal over the winter, delighted."

"Smokeless delivery arrived on time yesterday, tried it last night, very satisfied. It was £100 cheaper than I was offered elsewhere for a 1000 k's Thanks again, Paul."

"Good"

"Excellent service and delivery. Competitive prices. Very pleased will definitely order again next year. Thanks"

"5th year, great service, see you again next year"

"For fourth year in a row - happy customer."

"Brilliant service can not fault. Thanks guts;-)"

"I bought a pallet last year and was very pleased, I would recommend this product."

"Cant fault em"

"great service good price"

"Great 👍 and will be using again"