Reviews

"The delivery driver was a delightful and very friendly lady. The coal bags were delivered dry , on a pallet and wrapped (to keep dry). She used équipement to wheel the pallet to the back of my property and neatly place in a corner nothing was too much trouble. I had a phone call from her to say she was on her way. Will 100% be using this service again. The coal is great, lights easily, barely smokes once really going and packs plenty of heat too. "

"Really pleased with delivery and product . HouseFuel always helpfull when contacted . Definitely recommend this company and will purchase from them in the future . Thank you HouseFuel"

"Excellent value fuel. That burns well though the night as a rule a bit of kindling and a shovel full in the morning and we are alight again. Gives off a nice heat not much ash and no smoke."

"Top quality mixed ovoids "

"Excellent service once again, the coal is great 10/10"

"I love the product. It burns beautifully and for a long enough time to keep the stove going overnight. The only reason this is rated a 4 is because the coal came delivered by a truck with equipment that could barely handle the 1 ton pallet (trolley and ramp) and therefore parked the pallet in a position too far away from the curb where cars could hardly get buy."

"very good service delievered when requested"

"Yet another delivery from the fantastic people at Housefuel. I have reverted to the inferno briquettes, as the mixed ovals didn't cut it with my setup, but it was worth a try. If I had to be super picky, I'd say that for the second time in a row the delivery was not on the allotted day , but 2 days later, both times I was informed early enough on the original day of delivery though, for it not to be a problem. That said, Palletways have great communications, and their drivers are always very nice. I would highly recommend Housefuel to anyone wanting a coal delivery and will certainly be using again and again, prices permitting ,of course."

"Excellent service, there was a mix up with amount of coal delivered within 5 minutes it was sorted and remaining coal delivered in 48 hours"

"excellent delivery no prolems"

"Website was easy to use, even found a £10 voucher on line to use. Was delivered on the day they said and the delivery driver (nice lady) was very professional and cheerful and she managed to get the coal as close to the gate as possible with no fuss. The fuel is brilliant, and continues to burn through the night so nice and warm in the mornings. Will definately use HouseFuel again."

"This was my first experience to ordering a full pallet of coal. I found The HouseFuel website easy to use but I admit that I used the CoalHut website to get details of the best fuel options for me. The HouseFuel delivery driver was brilliant. We have a slightly tricky driveway in that the first bit from the road has a short steep slope. He showed thought and ingenuity (with a little manpower help from me and my neighbour) in manoeuvring the pallet machine safely to get it up the slope and where it needed to go. Saving us a massive job of lugging 40 x 25kg bags an additional 50 meters. Thank you!!! "

"Brilliant product . Only complaint is delivery to kerbside for us older folk is a difficulty Unfortunately the lorry does NOT bring a pallet trolley in order to move pallet nearer to the gate .. This may be a problem with future orders .as having to manually carry 40 bags at age 75 is becoming more difficult. Have no family members to help . :( "

"Got an email giving me a timeslot on Monday and then got a text from delivery company telling me it was to be delivered on the Friday before, three days early, super fast service and the product is excellent, well bagged up and dry and burns a treat, good price, good service, good burning, what more do you want."

"I am very happy with the recent purchase and delivery service of smokeless superheat coal, this product give out fantastic heat with much cleaner flame than logs, I will definitely return to your company for future purchases."

"2nd time I have used this company very easy and clear website, good communication regarding the delivery and good delivery will always use them"

"Have ordered many times. Easy to use website. The smokeless superheated ovals are great. Easy to light and stay on a low burn all through the night in our multifuel stove. Delivery was on time and the driver dropped the pallet in our chosen place and was friendly and polite. "

"Excellent communication. The timeslot given on the day was precise. Friendly helpful driver, who was happy to bring the coal onto my drive. Very well wrapped pallet and the bags are sturdy, so no slack leaking out anywhere. The bags are full of pure coal, with very little slack and the coal burns well. Would use again."

"Not the first time we have used this company. Great product at a great price. Prompt delivery by a friendly cheerful driver. Would definitely recommend."

"Great delivery to the door. Does what it says on the bag. Thanks for super service again. "

"I use this firm all the time. Service is second to none. "

"Very easy to order came on time even had messaged with time slot. Very good service Would recommend and use again "

"Third time I have ordered smokeless ovals and excellent service once again ,arrived within the 2 hour delivery slot given and a helpful driver . Only thing to fault was that one of the bags on the bottom of pallet had been damaged and some of the ovals dropped out . Good fuel at a good price and will probably order again ."

"Great service and price, now all stocked up for the winter, couldn't be happier."

"Great quality product and price, our stove glass has never been so clean after using this. Very impressed with its long burn time and will definitely be buying this again "

"Very good service, driver very helpful. Fuel good burner and plenty of heat output. Would recommend."

"Good product always delivered on time"

"First class service, very helpful driver. Very pleased and highly recommend. "

"Ideal service .. slick and easy. Definitely recommended. Bought the full pallet deal. "

"Excellent on time delivery service. The fuel delivered is as described. I will definitely. Re order in future. "