Reviews

"In my humble option it is the best fuel that I have used in a very long time, being totally dependent on our boiler stove for hot water and running 8 rads in our 3 bed semi. Lights easily with kindling and very easy to control once burning. Gets the house to a toasty 27c with loads of hot water too! Ten out of ten Housefuel ! "

"1st order so can't review the fuel itself but can say that the service was second to none very prompt delivery and excellent service from the sales team"

"The Coal was delivered a day later than scheduled and I had to follow up with a call to find out where it was. This aside the customer service was fantastic and I even asked if they could deliver it to a specific location on my driveway. A fantastic product and would recommend to a friend and will be using again in the future. Would be 5 out of 5 but not keeping me updated on the reason my order was late was the only negative."

"Delivery was quick but 4 bags badly damaged on the pallet so coal was loose and scattered everywhere. "

"Ordering was easy. Delivery was on time and the driver very helpful, bringing the pallet to the top of the drive to make life easier for me. Price was good and is estimated to save me about £100 on my local coal suppliers prices. As it's in bags that are sealed it should stay dry and is an accurate weight compared to set open sacks that I've had elsewhere in the past. The bag size makes it much easier to handle than traditional sack sizes. This in turn makes management of stocks simpler. As for the product itself I can only go on previous experience of this companies supplies which were high quality with good heat and full burn. The new stock hasn't been opened to use yet."

"Spot on as always. Delivery company got it as close to my property as possible and the fuel is good value. "

"Excellent service received on day ordered. Delivered nice not far to carry them Will order agai n."

"Always value for money "

"Delivered straight to driveway have not had to use yet so unable to give quality of fuel."

"The delivery was on the day wanted. The delivery driver got the coal as close to the coal shed as he could with its electric pump trucks. So I did not have to carry it very far a matter of a few metres. Inferno is the same coal as I have ordered before it keeps in very well and will go through the night easily with very little ash. I think it works out a lot cheaper and definitely gives off more heat than kiln dried logs. Even though: it comes some Yorkshire I live in Cornwall it is still cheaper than I can buy locally and as I said the service is second to none."

"The delivery was really quick, really pleased with the driver, he was ever so polite and helpful. My coal bunker is full for another winter. We have used this service before and will continue to do so as their prices are always really good"

"Fast, efficient and friendly, good quality coal"

"Great delivery within two days. No hassle whatsoever and a better price than my previous supplier. Proper Job."

"Fast efficient service and delivery "

"Very easy to order and delivered quickly"

"Great price and quick delivery. Delivery driver was excellent and was very helpful. It would be helpful if there was place on the web order form to write delivery notes though. I had to get in touch by phone to the haulage company to give specific delivery details to the driver as I live in an awkward to find place and the postcode is not accurate. Would use again though. Thank you."

"My order arrived on the morning of the day it was supposed to. The driver was polite and helpful (unlike last year) and the coal was left exactly where I wanted it. The fuel is good value and will last me through the winter so il now nicely set up for the cold weather."

"Delivered on time, very large truck for our street, but the driver was very efficient, got the load off and dropped on drive and was away in 5 minutes. Coal burns very well with a pleasing flame, ready for winter now."

"Excellent company to deal with. Reliable delivery service with friendly helpful drivers. Very pleased with the product ( 25kg smokeless ovals). Easy to establish and a good long heat with attractive flame. Pallet always arrives wrapped up neatly to keep it dry and the bags safe. 5 star’s."

"Very easy to order, delivered on the day they said and helpful delivery drivers. We have a stove with a back boiler so went for the stovemaster fuel, it burns very clean with good heat and for a long duration. Will order again"

"A first class service every time, have used for many years and will continue to do so."

"Good service ,prompt delivery, helpful driver,good all round service, haven't tried the coal yet but I am happy with things so far .Thank you."

"First class service first class driver I will keep using this supplier thank you."

"Fantastic service and good quality fuel, been using this company for the last 12 months never had a problem, courier drivers are reliable and very pleasant."

"Excellent service and very helpful delivery driver. Have been using for a number years and always receive good service and good quality product."

"Thanks again for a stress free delivery House Fuel Team.Driver very helpful. "

"I am very happy with the service from this company , excellent and speedy delivery by very happy and helpful driver. I have been using the company for many years and never disappointed with the service. "

"Excellent service, efficient and quick delivery. I bought smokeless ovals. With the special offer they were actually slightly cheaper than my local supplier's "economy ovals" which are not smokeless. During a short cold snap I got chance to try some out on my multi fuel stove. They light easily and burn well with a nice flame, easily controlled with air input. They burn hot so you don't need a thick bed. Brilliant as a base with a log on top. A thin bed with restricted air easily slumbers through the night. Wake it up in the morning refresh and turn it down again it will slumber through the day. Just what I wanted. The only thing I would say is that it is not "Low Ash" as described."

"Great price and quick delivery. Recommend you give them a try, "

"Delivery was not the usual smooth one we have had in the past not the lorry drivers fault may I point out. One day late due to him getting stuck in Cambridge because of a large fire the day previous,when he arrived try as he might pallet was damaged and wedged couldn't get it off the truck .We had to call on a friend next village over to bring his tracter down with lifting forks on to get our coal off. Made for a interesting day can't run smooth all the time felt sorry for the driver he did all he could."