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"The delivery was on the day wanted. The delivery driver got the coal as close to the coal shed as he could with its electric pump trucks. So I did not have to carry it very far a matter of a few metres. Inferno is the same coal as I have ordered before it keeps in very well and will go through the night easily with very little ash. I think it works out a lot cheaper and definitely gives off more heat than kiln dried logs. Even though: it comes some Yorkshire I live in Cornwall it is still cheaper than I can buy locally and as I said the service is second to none."
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"Excellent service and very helpful delivery driver. Have been using for a number years and always receive good service and good quality product."
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"Fantastic service from start to finish Inferno is a very good product great heat very clean and good flame great price Delivery driver really good Happy customer "
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"excellent service great delivery man and the coal is nice and dry not like I have bought from coal merchants in the past..would recommend"
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"Ordered coal and had delivered in a couple of days with no problems. Excellent service by merchant and delivery team. Thanks also for cheap prices."
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"Delivered on the hottest day of the year, looking to a nice open fire in the winter. Great service."
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"Easy prompt delivery by a helpful driver. Inferno Briquettes are very good long burning fuel. And House fuel provide Great kindling, it’s called a Pallet. "
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"Very friendly and helpful office staff, delivered when said by a smashing driver can't fault them, it's not the first time l have bought it,so being a Yorkshire woman l wouldn't have bought it again if it wasn't any good,! I also recommend ed my friends ,whom also ordered some, thanks to all involved"
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"Excellent service. Excellent products. Great help again from delivery driver. Can't fault a thing. Have used you before and will use again. Many thanks"
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"As an ex coalman of 38 years,I have never really had to buy coal before but as my winter stock was going down I started looking online for deals. I had never heard of HouseFuel before or Inferno Briquettes but at the price it was offered at I thought I would take the chance to try that product. I was wondering if this product would be any good and I must say that I am quite happy with this product, easy to start, firelighters,some kindlers throw coal on give air and walk away. Gives of a nice flame when it gets going,and as I am using it on an open fire throws out a decent amount of heat out into the room, the hot water is hot and the heat of the radiator's is good . so far no complaints about this product from me . The delivery service for me was very good and speedy , I did think when I ordered on a Friday it would have been Wednesday when it arrived but it was here Tuesday afternoon and backed into my drive and dropped where I wanted it . For people who don't have a good drive way and have to get a kerb side delivery I would say that make sure you have a good wheelbarrow to move it in . Price wise I have saved even with the delivery charges £100 a ton compared with the nearest coal merchant delivery price,so if you can afford it,and if you have the space to store it get it. To the House Fuel I would say that if someone is going to take more than 2 tonnes at a time you could give some kindlers and firelighters as a thanks for buying so much, just my 2 pence worth."
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"Great service cannot be faulted would not go anywhere else."
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"palletways deliverd again on time great set of drivers but the inferno briquetts wernt as good as previos ones bought before house fuel was bought over last year."
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"We were very pleased with our delivery & we will be ordering some more at the end of the year"
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"Extremely pleased with the communication, all aspects of the delivery and most importantly, the fuel itself which burns very efficiently. As someone once said ... I’ll be back!"
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"Great service …...Great product.....perfect in my multi fuel burner would use again !!!"
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"This is the first time I have used this fuel, It leaves me well pleased , Thank you. Delivery was spot on."
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"Excellent value and quick delivery, burns hot and less ash than I'm used to."
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"Excellent product , handy bags , burns hot and for a long time , good value and easy order and delivery process "
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"Having been stuck on deciding whether to go for this over the Mixed Ovoids we had with our last order, we decided we would give the Inferno Briquettes (IBs) a shot. Glad we did... Okay so here is the rundown: Performance is far superior, easier to light and very hot indeed, hottest my stove has ever been I think. Longevity is very similar, although I think that these IBs might just be better, I last put some on the stove at 11:00, I was able to add more fuel at 8:30 without the need to relight. User-friendliness is much better, they were more comfortable to carry into the house that the other fuel, and much easier to get a coal shovel into for adding to the stove and also a good size for staying on the shovel too, a lot of the previous fuel I had to add using a gloved hand. Okay, so in short we have found our new "forever fuel", this is better than Mixed Ovoids in every way and well worth the small additional premium."
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"My 2nd order from Houseful and cannot fault them. First class service but the day before my delivery I was told by firm that installed my multifuel stove that I have got to use smokeless fuel only so could not use the Inferno Briquettes. Sad because they are brilliant. So I had to sell them off as it was too late to return them so have ordered another pallet of smokeless fuel from this company. Big hassle for me but Housefuel have been great."
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"Great burning briquettes very hot and last all night. Delivery excellent will definitely order again. Great price to."
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"Best in the business"
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"perfect delivery as usual . inferno burn very hot and last for hours "
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"Delivery very good here before 0930 driver rang before he came very helpful driver the coal is by far the best I have ever had hot burns for ages no spitting will definitely get again "
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"Good fuel as we have come to expect. But this time let down by the delivery company 6-10 logistics from Swindon who operater the PallEx franchise.Should have been delivered on Friday29th Nov and we got it on Tuesday 3 Dec. The driver struggled with the pallet, as he had no energy left in his powered pump truck but was polite. After findding the delivery company and contacting them direct was ttold it would be delivered by midday but that turned out to be 3-30 . Palletways was by far the better partner for your carriage needs."
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"Burn really hot with little ash. I'll be back for more. Big thanks to the Caledonian Logistics driver "
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"Ordered Inferno, really good, stays hot all evening and is as good as Burnwell Blend. Excellent company to deal with and quick delivery."
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"Was delivered on time and dropped rite at my back door. The briquettes light and burn well, and last right through the night and throw out a decent heat also. Will definitely be ordering again "
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"Very good. Really helpful driver"
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"This is the 5 or 6 time we have used this company cannot fault the service always delivered on time no fuss great product at very good price "