Reviews

"Ordered a pallet of coal late on Thursday and was delivered to my door step in durness in the far north of Scotland on the following Tuesday. Great service and would highly recommend. "

"Excellent coal and excellent service. Delivery guy was really great and more than helpful. "

"Excellent friendly service"

"Excellent price and the coal burns very well with little ash. Marked down as they had run out of trebles for my delivery day, and they failed to let me know . Arcarranged for the following week , and the delivery driver was excellent and very careful, especially as we live in a narrow no through road for a 1 Ton Lorry. We be using again"

"First class company. This was the first time I had dealt with Housefuel and they will be my first choice for further orders. Thank you for a first class service from my order to the delivery, the driver was so helpful and nothing was too much trouble, the pallet was loaded directly onto the drive which was perfect for loading into the coal store. The coal is top quality. I would highly recommend this professional company who obviously care about their customers and provide an excellent service."

"Excellent. Easy to select, easy to order, easy to pay and delivered on the time and day specified by a happy delivery driver.. . Nice little surprise was to find a box of fire lighters sent as a free gift amongst the pallet. Housefuel Customer Service puts others company's to shame. Well done"

"Great price, very quick delivery and nice coal. Excellent all round. Thanks."

"Just had a delivery of 1 1/2 tonnes of Scottish Trebles we had them last year so wanted them again as we think their overall burn rate size & low ash works well for us. Delivery as usual was rapid. Thanks again."

"My only unhappy part of your second delivery (one ton of Scottish doubles) was the sad fact that after I had ordered, paid and stacked all 40 bags I then discovered an offer from you on the computer which I had completely overlooked with a discount. Never mind, my fault, next year I will be more vigilant! Your Scottish doubles are superb and a pleasure to bask in front of. Delivery is superb as well. After paying local coal merchant's prices (over double) I am a very happy old pensioner. Thank you"

"Very good product and company have purchased from them before and will do again.helpful driver and arrived on time ."

"Excellent company , excellent service, excellent coal and excellent delivery driver - what else can I say? You have a very happy customer."

"Excellent painless service and a very good price. I will use HouseFuel again. "

"Excellent product, unbeatable price. Easy ordering and super quick delivery. Will be using again and recommending to others. "

"OK - I have not actually spoken to anyone at Housefuel - but, as an online experience - faultless. Delivered on time and the product is as expected. As far as the coal itself? So far - so good. I usually mix coal and wood on our stoves and have - in the past - bought the cheapest housecoal. This seems a far, far better quality product. It seems to last longer and gives out plenty of heat. The bags are not laden with dust or teeny weeny bits so all good. Having experimented with smokeless 'home fire' this is just a revelation. Unlike smokeless - this coal gives out heat - has a lovely flame - and - you can actually light it. So many retailers claim 'smokeless gives out up to 40 per-cent more heat' really? I found it was like burning church yard mould. I think I may know what I'm doing - been using open fires and/or stoves for the last 3 decades so - hey ho. I will definitely purchase this product again - unless our little village is declared a smoke controlled area - in which case - Ill become a rebel - and still burn it. All the best to you all."

"Very good service,good Coal even recommended to a friend who is as happy as me with the product."

"Very good all round, price, delivery, and product. I will be using again thanks"

"Great price, great fuel. Delivered two days earlier than planned!"

"This is the first time I have used this company and I am very impressed. The coal is very good value and there was no problem with the delivery. I will be buying all my coal from HouseFuel."

"very good service, delivered within 3 days of order. will definitely use again"

"Excellent large A grade coal , will be back to order again ."

"As always, first class fuel and service. Many thanks. See you next year."

"Due to our location to this company I must say that I was a little bit suspicious about the quality / price for this. Having sent alot of time asking around local suppliers, but shall use again and again. Pity that I can only rate them 5 stars, this should be broken down into sections like on time, care taken on delivery, quality and satisfaction. Again I'd score 10+ in every area. THANK YOU "

"Excellent coal. Overall very pleased and would recommend you. Thank you and keep up the good work "

"I have been buying my coal through HouseFuel for the last five years my latest delivery was Tuesday and it went flawless. I ordered on-line received confirmation and delivery date The coal arrived as arranged. I have never had any problems with this company and would highly recommend them 5*"

"Excellent, 2nd time of using this company. Easy to order, fast delivery on the day promised, competitive price, will definitely use again."

"Superb coal at a terrific price. Didn't get delivered on the agreed date and I didn't get a phone call until late afternoon. However it got delivered on the alternative date."

"Not sure if 1 or 5 is top marks, however best service ever delivered on time well packaged free kindling a d fire lighters was a nice surprise...thank you top marks "

"I am a returning customer the coal great and the delivery / driver Excellent "

"Good service delivered on time and first class product, will be ordering more thank you"

"Like the product - good coal, good service and a friendly team. Would be improved if delivery was done using vehicles that had powered pallet handling equipment as opposed to manual."