Reviews

"I haven't used the fuel yet but ordering and delivery very smooth, delivery quick and driver helpful in putting pallet where it was wanted."

"Great new delivery company - was not effort to deliver to right place. recommended delivery used."

"Great service as usual 👍 easy to order which came in 2 days and a helpful driver. The coal is the best we've used, heats the house and water quickly and we clear the Ash pan every 2-3 days."

"Great service - easy to order, goods arrived on time with a very helpful driver. This was my first order and will certainly order again in the future. Thank you"

"First class service. Fantastic price. Thank you ."

"Once again a first class product with a first class service. Left an A4 note on the drive nearest to my coal bunker - the pallet was placed next to it so I had the shortest distance to move the 40 bags. As we were sheilding at the present time we did not need to meet the delivery man face to face. Really well pleased with the safe way of delivery. Well done at this dificult time for all. "

"Very satisfied with the service, the product and the price. Will not hesitate to use again. "

"Fantastic fast service. Delivery man was so helpful. Product looks great. Really pleased would highly recommend. "

"Easy ordering, quick and efficient delivery day after placing the order. Because both my wife and I are shielding at the moment I left an A4 notice on the drive asking for the pallet to be left in that place - half in inch at the side of the notice was very acceptable and meant I had the minimum distance to my coal bunker across my lawn. Well Done - a First Class service"

"we bought this two years ago and it has lasted us for an open fire through two winters, we were very pleased its gave a lot of heat and lovely glow, we have just put in our next order for coming winters."

"Excellent service. Delivery driver was very polite and professional. Will definitely be using HouseFuel again."

"I shall be buying again. Awesome heat and low ash. "

"Excellent - fast delivery. Would be better without a delivery charge."

"No issues. Goodcservice"

"After checking on competitive prices for coal, this company showed itself to be quite enticing. I couldn’t pass up the opportunity for a pallet of trebles and after checking the company and reviews etc I did just that. They were delivered three days later by heavy courier who tried his best to place the pallet at an easier place for me. A bit of jiggling later and he was on his way, a very professional conscientious worker . The trebles are lovely and dry which helps enormously in regards of mess and burn. So yes, I’m really adding this review to give confidence to future customers. Very quick very easy , excellent communication , excellent couriers....make sure you read and adhere to the delivery limitations."

"Great company; great product and a great price. Delivery didn't go according to plans but that was because of my location. They didn't give up though and I eventually received it. Many companies would have just canceled the order. Well done Housefuel (and Palletways who delivered my coal)."

"Coal (Scottish Trebles) excellent Delivery on time but only half the amount - rectified promptly after Telephone call and rest of the load delivered next day. I really didn't think it would be that quick. Delivery drivers very helpful to a disabled pensioner."

"Tbh I looked around everywhere for the best price, but away from the biggest supplier. I need not have looked any further than these guys. A price I was very happy with, a product which is exactly what I wanted ( trebles ) and decent sizes too, and delivery to the door. All done and delivered within 48 hours. In all honesty DO NOT GO ANYWHERE ELSE One very happy customer now ready for winter. "

"I am very pleased with the warmth given out by the fuel."

"Better than I thought it would be. Burns freely, provides plenty of hot water. I have used another merchant in the past, but they couldn't compete!"

"Ordered a pallet of coal late on Thursday and was delivered to my door step in durness in the far north of Scotland on the following Tuesday. Great service and would highly recommend. "

"Excellent coal and excellent service. Delivery guy was really great and more than helpful. "

"Excellent friendly service"

"Excellent price and the coal burns very well with little ash. Marked down as they had run out of trebles for my delivery day, and they failed to let me know . Arcarranged for the following week , and the delivery driver was excellent and very careful, especially as we live in a narrow no through road for a 1 Ton Lorry. We be using again"

"First class company. This was the first time I had dealt with Housefuel and they will be my first choice for further orders. Thank you for a first class service from my order to the delivery, the driver was so helpful and nothing was too much trouble, the pallet was loaded directly onto the drive which was perfect for loading into the coal store. The coal is top quality. I would highly recommend this professional company who obviously care about their customers and provide an excellent service."

"Excellent. Easy to select, easy to order, easy to pay and delivered on the time and day specified by a happy delivery driver.. . Nice little surprise was to find a box of fire lighters sent as a free gift amongst the pallet. Housefuel Customer Service puts others company's to shame. Well done"

"Great price, very quick delivery and nice coal. Excellent all round. Thanks."

"Just had a delivery of 1 1/2 tonnes of Scottish Trebles we had them last year so wanted them again as we think their overall burn rate size & low ash works well for us. Delivery as usual was rapid. Thanks again."

"My only unhappy part of your second delivery (one ton of Scottish doubles) was the sad fact that after I had ordered, paid and stacked all 40 bags I then discovered an offer from you on the computer which I had completely overlooked with a discount. Never mind, my fault, next year I will be more vigilant! Your Scottish doubles are superb and a pleasure to bask in front of. Delivery is superb as well. After paying local coal merchant's prices (over double) I am a very happy old pensioner. Thank you"

"Very good product and company have purchased from them before and will do again.helpful driver and arrived on time ."