Reviews

"This was my first purchase from House Fuel and may i say what a delight to deal with, from the excellent care and customer service provided to the very helpful delivery driver from palletways where nothing was too much trouble, and of course the excellent quality of the mixed ovoids supplied, will be in contact again when i require more fuel, thank you."

"My first order which was easy to do,very good price, and prompt friendly delivery on the stated date. I have yet to burn any fuel but the service is excellent."

"Delivery was nice and early unfortunately I was not there to check. Couple of bags split but apart from that can fault the service.AS for the coal I've not used yet I'm hoping it's going to be better than what I've had in the past."

"the best product I have yet purchased from HouseFuel. I have an old Aga and it burns well and kicks out the heat. Delivery by the lass from pallet ways is always a good laugh - cant fault the product, price, service & delivery."

"Good fuel good service thanks keep it up"

"Speed of delivery to north east Scotland was excellent. Happy with the product very little smoke and good output in a multifuel stove. Thankyou"

"Very pleased with the product a good clean sample. Not the usual load of dust my coalman can be guilty of. Didn’t deliver on chosen day but I was informed and got it first thing next day. Will be using again. "

"Amazing fuel. Most of which was smokeless in my case. Now I exaggerate not here, One bucket thrown on and left to tick over low, after half a bucket to get a good hot heart, burned for 18 hours, yes my rads were still warm using my Charnwood multifuel stove 18 hours later. One bucket is a full fire compartment in my case. Absolutely amazing. The stuff burns hot when needed. Is easy to light and slumbers away nicely. Best fuel I have used yet. This company is first class I am already recommending them to my fellow villagers. Of course your usage will vary. The 18 hour burn was in my case, best I have ever had was 12 with anthracite before I found HouseFuel"

"Excellent service took off wagon and put it exactly where we asked . No worries . Will be ordering again next year. "

"This is my second order of this product used it last winter on open fire burns well. Well packaged comes on pallet driver put it straight into my garage hopefully this order will burn as well as the last one."

"Well packaged few bags on too split. Very good price hopefully will be a good product as not used yet. Best thing was the delivery driver really helpfull and even got the two full pallets into my garage. What a star well done Gregory transport."

"Transaction was really easy. The coal is of a good quality and burns well. Will definitely use house fuel again. "

"Driver arrived on the right day at the agreed time and we got an update an hour before hand. Driver was helpfull and placed our coal where we wanted it. The mixed ovoids seem to be pretty smokeless to me and for the price are very good value and should keep the house well heated. "

"Easy to order online. Found to be cheapest around. Quick delivery date offered. Fantastic service from Delivery Driver. Will be ordering again. "

"this is our 2nd season of using these mixed ovoid's, and the product and delivery are 2nd to none, I recommend this company and product to all our friends."

"Wow...what can I say, your driver was EXTREMELY helpful!!I didnt get his name as I wasnt there at the drop off but thank you oh so much for helping my dad get it as far on the drive as possible...Absolute star, man needs a pay rise...ill be backto next year for another order"

"Excellent service, well packed and driver was extremely helpful highly recommended"

"Order of Mixed ovoids arrived when expected in good condition packaging. Tried small amount of to test and seems fairly smokeless and long lasting. Good value on summer sale. Thank you"

"good price great service I will use again"

"Very pleased. Delivered on time and burns well. So pleased I fact we ordered another pallet. "

"Great service I will use again"

"Brilliant coal brilliant delivery guy all A1 will order again and tell family and friends. "

"Delivery didn’t arrive when agreed. Waited in all day to be told at 16:00 it wasn’t going to arrive that day and was it okay to be delivered the next day! When the delivery did arrive the next day the delivery driver was very helpful and moved the coal to exactly to where I wanted it with a electric pump trolley so five stars to him. I haven’t used any fuel yet so I can’t comment about the mix ovals, but if I’m going to ordered against you need to improve punctuality and communication."

"First time order. The coal looks very good and the driver was helpful. Thanks for the fire lighters. Will definitely be ordering from you again"

"My first order with housefuel selected mixed Ovoids 25kg , excellent service from ordering and price to delivery driver being very helpful , can't wait till the weather gets colder so I can start using the coal."

"Delivery was very good and on time (date). I cannot say as to the fuels burn and heat yet but have no complaints in the passed!"

"Ordered on line no problems delivered a day early lucky someone was here the driver was very helpful in trolleying the coal down the drive. Only moan is the email I received informed me the delivery was due on the 13th July and arrived 12th July. When the driver left I had an email saying it was being delivered a day early as I say lucky I was here. I had arranged for the drive to be clear of cars with our neighbour but the driver got round this. Not used the product as yet but filled bunker up and it looks just as compatible with coal twice the price Well pleased with the supplier from start to finish. Than you. Ps special thank you to the driver as it was 30° plus outside and was very helpful."

"Great service from start to finish, great price for an acceptable product, keep up the good work housefuel!"

"Our second order of an excellent product at an attractive price. Ordered with ease, and first class customer service when I needed to change the delivery date . A local delivery company was used and the driver was extremely helpful. I’d have no hesitation recommending House Fuels to anyone, and I’d certainly use them again."

"2nd purchase in a month of mixed ovoids, at £241 a ton you would have to be crazy not to try it, burns hot and long in our boiler stove, bags are full of premium smokeless fuels plus a little non smokeless, for those not living in a smoke restricted area this fuel is second to none,1st rate company 1st class delivery. Thanks again "