Reviews

"Just placed my second order with.Mark,excellent customer service . Definitely the best prices. First delivery was perfect ."

"Ordered the mixed ovals. Delivered on time. Burns well, would definitely have some more."

"Exactly how they said it was, delivered on time. Excellent service."

"Once again another super delivery of the Mixed Ovoids. The same helpful and polite delivery, driver following the usual email reminder of when delivery is due. We received a sale discount this time which was very welcome! We love this fuel - it burns well on our multi-fuel stoves, stays in nicely for overnight burning or for extended times between refueling and reduces to a fine ash without clinker. Totally satisfied."

"my dad was rely happy delivered right on he,s driveway loves the coal keeps him nice and hot "

"Great website. Easy to use and order. Fast delivery and driver put pallet where I wanted it. Would use again."

"Second time have used HouseFuel same service as the first time.delivery spot on.fuel top quality "

"Good product burns well but not quite as good as the burnrite smokeless l had last time.Very helpful delivery driver had an electric pallet truck and was able to put the pallet right into my garage."

"First time ordering from housefuel. Will definitely be my fuel supplier from now on. The mixed ovoids burn well in an open fire. Delivery was easy but the step on he drop curb was a little high for the pallet truck. Delivery driver didnt hesitate to.help.me unload the pallet from the road to the drive, swapped his help for a coffee! Another plus point is the bags are sealed clean and dry making moving and storing them alot easier and cleaner. Overall an easy and pleasant experience which will see me coming back every year. Have recommended housefuel to all my neighbours"

"Rrivedbang on time. Driver had electric pump truck and bought pallet down the drive to where i wanted it. first class product at a good price"

"Selected Mixed Ovoids"

"Excellent service and product well pleased!"

"Delivery as requested and on time, burns all night with very little ash and gives off good heat"

"Second time I've used House fuel and extremely pleased with the service.The delivery man went out of his way to push the pallet up my driveway to help my husband not have so far to carry them into the back garden"

" Been using housefuel a number of years now, website works well, placing an order is straight forward, delivery has always been great for us. Been burning mixed ovoids at least two winters now and have been happy with the quality and value of the product, long may it continue!"

"Great service and product. This is my second Pallet this Winter and I have ordered about 4 - 5 times from this Company and they are very efficient and good price"

"This is the second order I have placed. Really good service and excellent coal. The delivery especially good. A large lorry arrived for first delivery and could only get pallet to top of driveway. Latest delivery came in a smaller lorry - driver was excellent, negotiated turning in gateway and delivered near to house. Brilliant. All this for an excellent price in the middle of winter too!"

"Have used this Company several times and always get excellent service. The delivery drivers are all very pleasant"

"First time to use this company and will do so again. Slight delay on delivery but had a phone call to explain from a very helpful lady in the office. Good product - cannot fault. On the whole a very good experience. Highly recommended "

"Very impressed with the delivery, driver friendly and helpful. Heat output from the Mixed Ovoids is impressive with much less ash than i'm used to with previous small anthracite purchased locally and it stays in well over night."

"2nd delivery from Housefuel great service. Trying mixed ovoids this time, they seem just as good as burnwell blend, good heat output. Delivery as 1st time was good, driver very helpful."

"Super. Delivered as organised."

"3rd order I have had 5star service would recommend "

"second time I have used this coal and it burns real good ..great heat output ….I cant fault the coal at all ..works out a good price getting it by the pallet load to buying it individual at local supermarkets ..I wasn't happy with the delivery the second time around .I took a day off work and it didn't come .it come the next day and a neighbour signed for me ..."

"Exelent product & delivered on date requested, thanks a lot."

"This is the 3rd order I have made and I am very happy with the fuel. The delivery is very quick and on time. If for some reason there will be a delay of a day or two you are kept up to date via email of what day and a time slot of 2 hrs when it will be delivered by palletways. It dose mean you have to be fit and able to handle the bags as they are not put into your coal bunker. I would recommend this company to anyone. I save £2 per 50 Kg to my local coal merchant. "

"Found HouseFuel on a search engine and was impressed by their website, range of products, product knowledge and ease of ordering. Just received our 7th pallet from them and am equally impressed with the deliveries. The product is bagged and as clean as a coal product can be. The driver is friendly and helpful and does his best to place the pallet where asked. The fuel itself, currently using the mixed ovoids, burns hot and clean and a stove full gives us all day heat and a half stove top-up turned low burbs through the night meaning minimum resetting if the fire. I can highly recommend both the company and the fuel. "

"This is our third order and extremely happy with the service and product. We Were a little anxious initially about burning smokeless fuel after being used to house coal but have been very impressed with the heat output and the lack of soot."

"Excellent service, great value for money, definitely recommend you will not be disappointed."

"My first order delivery was spot on time he gave me a 1/2 hour slot which he adhered to very helpful driver it was so easy to order such good price now just got to see how it burns"