Reviews

"Second time I've used House fuel and extremely pleased with the service.The delivery man went out of his way to push the pallet up my driveway to help my husband not have so far to carry them into the back garden"

" Been using housefuel a number of years now, website works well, placing an order is straight forward, delivery has always been great for us. Been burning mixed ovoids at least two winters now and have been happy with the quality and value of the product, long may it continue!"

"Great service and product. This is my second Pallet this Winter and I have ordered about 4 - 5 times from this Company and they are very efficient and good price"

"This is the second order I have placed. Really good service and excellent coal. The delivery especially good. A large lorry arrived for first delivery and could only get pallet to top of driveway. Latest delivery came in a smaller lorry - driver was excellent, negotiated turning in gateway and delivered near to house. Brilliant. All this for an excellent price in the middle of winter too!"

"Have used this Company several times and always get excellent service. The delivery drivers are all very pleasant"

"First time to use this company and will do so again. Slight delay on delivery but had a phone call to explain from a very helpful lady in the office. Good product - cannot fault. On the whole a very good experience. Highly recommended "

"Very impressed with the delivery, driver friendly and helpful. Heat output from the Mixed Ovoids is impressive with much less ash than i'm used to with previous small anthracite purchased locally and it stays in well over night."

"2nd delivery from Housefuel great service. Trying mixed ovoids this time, they seem just as good as burnwell blend, good heat output. Delivery as 1st time was good, driver very helpful."

"Super. Delivered as organised."

"3rd order I have had 5star service would recommend "

"second time I have used this coal and it burns real good ..great heat output ….I cant fault the coal at all ..works out a good price getting it by the pallet load to buying it individual at local supermarkets ..I wasn't happy with the delivery the second time around .I took a day off work and it didn't come .it come the next day and a neighbour signed for me ..."

"Exelent product & delivered on date requested, thanks a lot."

"This is the 3rd order I have made and I am very happy with the fuel. The delivery is very quick and on time. If for some reason there will be a delay of a day or two you are kept up to date via email of what day and a time slot of 2 hrs when it will be delivered by palletways. It dose mean you have to be fit and able to handle the bags as they are not put into your coal bunker. I would recommend this company to anyone. I save £2 per 50 Kg to my local coal merchant. "

"Found HouseFuel on a search engine and was impressed by their website, range of products, product knowledge and ease of ordering. Just received our 7th pallet from them and am equally impressed with the deliveries. The product is bagged and as clean as a coal product can be. The driver is friendly and helpful and does his best to place the pallet where asked. The fuel itself, currently using the mixed ovoids, burns hot and clean and a stove full gives us all day heat and a half stove top-up turned low burbs through the night meaning minimum resetting if the fire. I can highly recommend both the company and the fuel. "

"This is our third order and extremely happy with the service and product. We Were a little anxious initially about burning smokeless fuel after being used to house coal but have been very impressed with the heat output and the lack of soot."

"Excellent service, great value for money, definitely recommend you will not be disappointed."

"My first order delivery was spot on time he gave me a 1/2 hour slot which he adhered to very helpful driver it was so easy to order such good price now just got to see how it burns"

"Have a coal fire/multi fuel stove for 30 years, this is by far the best all round product we've come across. Burns hot, leaves little ash, exceptional value at an unbeatable price. Excellent on line service and the delivery was second to none."

"Excellent service again and im impressed by the product too, I would recommend it to anyone, top rate thank you."

"Excellent service, delivered quickly, free firelighters was a great touch. Couldn’t beat the price anywhere else, will definitely be back."

"This was my first purchase from House Fuel and may i say what a delight to deal with, from the excellent care and customer service provided to the very helpful delivery driver from palletways where nothing was too much trouble, and of course the excellent quality of the mixed ovoids supplied, will be in contact again when i require more fuel, thank you."

"My first order which was easy to do,very good price, and prompt friendly delivery on the stated date. I have yet to burn any fuel but the service is excellent."

"Delivery was nice and early unfortunately I was not there to check. Couple of bags split but apart from that can fault the service.AS for the coal I've not used yet I'm hoping it's going to be better than what I've had in the past."

"the best product I have yet purchased from HouseFuel. I have an old Aga and it burns well and kicks out the heat. Delivery by the lass from pallet ways is always a good laugh - cant fault the product, price, service & delivery."

"Good fuel good service thanks keep it up"

"Speed of delivery to north east Scotland was excellent. Happy with the product very little smoke and good output in a multifuel stove. Thankyou"

"Very pleased with the product a good clean sample. Not the usual load of dust my coalman can be guilty of. Didn’t deliver on chosen day but I was informed and got it first thing next day. Will be using again. "

"Amazing fuel. Most of which was smokeless in my case. Now I exaggerate not here, One bucket thrown on and left to tick over low, after half a bucket to get a good hot heart, burned for 18 hours, yes my rads were still warm using my Charnwood multifuel stove 18 hours later. One bucket is a full fire compartment in my case. Absolutely amazing. The stuff burns hot when needed. Is easy to light and slumbers away nicely. Best fuel I have used yet. This company is first class I am already recommending them to my fellow villagers. Of course your usage will vary. The 18 hour burn was in my case, best I have ever had was 12 with anthracite before I found HouseFuel"

"Excellent service took off wagon and put it exactly where we asked . No worries . Will be ordering again next year. "

"This is my second order of this product used it last winter on open fire burns well. Well packaged comes on pallet driver put it straight into my garage hopefully this order will burn as well as the last one."