• "Good product, poor delivery. Coal was delivered on the wrong day and packaging was slightly damaged."

    14th July 2018 - Andrew, North Yorkshire.
  • "As usual, decent price and ordered online with no problems. The only think I would criticise is the delivery slots. 8am till 1pm and 1pm till 6pm are to wide and i strongly object to having to pay for a slot or be forced to wait all day for a delivery. This day and age it is much easier to give people an eta and then update it as the day goes on. The technology has been out there for a long time to do this. The additional charge feels like a rip off and does create resentment"

    11th July 2018 - RICHARD, RH20 1LU.
  • "Weve had product before and know it burns well with comparatively little ash.. The promotion code we had didnt work on web so we telephoned and p,ayed a game with the call handler in which we lost and she won when we couldnt guess what the new code was. Delivery was as promised, efficient and cheerful. 20 kg bags easier than the 25s to handle. Will buy again but would suggest that call handlers be given instructions to give promo codes rather than keep it secret. The saving to us makes a big difference."

    7th July 2018 - Bill thompson, Ch481nw.
  • "Great service from start to finish, great price for an acceptable product, keep up the good work housefuel!"

    4th July 2018 - Matty A, Lowestoft .
  • "A great service from House Fuel as usual. A good price for a quality product. Would definitely recommend."

    4th July 2018 - Rob , Shrewsbury.
  • "Notified of delivery day and time and duly arrived as stated. Delivery man was polite and cheerful and very considerate as to where the coal should be left. Excellent services."

    3rd July 2018 - Mr.Ralph Buckingham, Wollation Nottingham.
  • "Our second order of an excellent product at an attractive price. Ordered with ease, and first class customer service when I needed to change the delivery date . A local delivery company was used and the driver was extremely helpful. I’d have no hesitation recommending House Fuels to anyone, and I’d certainly use them again."

    3rd July 2018 - Mr W, Suffolk.
  • "Happy great buy delivered on time"

    3rd July 2018 - stephen knight, Bristol.
  • "2nd purchase in a month of mixed ovoids, at £241 a ton you would have to be crazy not to try it, burns hot and long in our boiler stove, bags are full of premium smokeless fuels plus a little non smokeless, for those not living in a smoke restricted area this fuel is second to none,1st rate company 1st class delivery. Thanks again "

    1st July 2018 - Dave, Staffs.
  • "A very good order and delivery service,delivered at my choice of dates.The pallet was delivered into my garage as requested. Burnrite is the best fuel I have used in a multifuel stove, it gives minimal ash and I keep the stove alight 24 hours a day in winter without any problem using Burnrite fuel."

    1st July 2018 - Mr J Bedford, Basildon Essex.
  • "Just had a delivery of 1 1/2 tonnes of Scottish Trebles we had them last year so wanted them again as we think their overall burn rate size & low ash works well for us. Delivery as usual was rapid. Thanks again."

    1st July 2018 - STUART WHITE, Lincolnshire.
  • "1st class service arrived on time"

    28th June 2018 - M whittall, Ryeford stonehouse glos.
  • "Excellent delivery service and price again this year - thank you"

    27th June 2018 - Martin Laker, West Sussex.
  • "Brilliant as usual as have had many delivered over the years.Driver really helpful and polite."

    27th June 2018 - Mrs Yvonne corke, Minster on sea sheerness.
  • "Very Good product at a great price. Would recommend to all. Slightly disappointed that no complimentary fire lights included.Apart from that great firm."

    26th June 2018 - John Craven , Cross Hills.
  • "We are very pleased with the coal we use from HouseFuel as it provides us with a very good heat source at very good prices."

    26th June 2018 - Jo, Southend.
  • "Very happy great price all very good."

    25th June 2018 - Andrew Howard, England.
  • "great delivery bang on time not tried coal usually get Colombian motorised pallet truck BY( palletline)driver dropped it exactly where I wanted could not be better"

    24th June 2018 - stephen thomas, pr67ph.
  • "best coal weve ever used"

    21st June 2018 - christine, lochinver sutherland.
  • "Excellent price. Excellent service. Excellent delivery Only 2 minor criticisms:- An awful lot of coal dust was evident within the packaging. I am now left with a heavy wooden pallet to get rid of. Can hardly lift it! What do I do with it?"

    20th June 2018 - Brian Page, Orpington, Kent.
  • "Very happy with the smokeless fuel, would definitely recommend. Such a great price in the summer you have to bulk buy. Not so impressed with the delivery service, the driver said he couldn't get the lorry in the drive which was a farce as I've had bigger lorries come through delivering coal for the last 5 yrs??? You need to sort out your delivery company as that is you r only let down."

    19th June 2018 - Yas, Lincolnshire.
  • "Delivered on time but some of the bags were damaged and in one case some of the coal was missing. Apart from that all okay."

    17th June 2018 - Tim Facer, Cowfold.
  • "Great price that’s hard to beat. The delivery driver was exceptionally good, he managed to get the pallet of coal right down the side of our drive for us. Will definitely be recommending to family and friends."

    17th June 2018 - Sue Leetham, Yorkshire.
  • "haven't tried the coal yet but delivery man was very nice and friendly and helpful"

    13th June 2018 - Debra Tinkler, Whitby.
  • "Haven't tried coal yet but was impressed with delivery - fast, efficient and kept updated with delivery times. Thankyou"

    12th June 2018 - c jones, thurlaston.
  • "Excellent price excellent delivery time. But not sure if packing or delivery issue. Some bags at the bottom where split. Where they had been laid on the pallet. And there had been water ingress to those bags and some of the coals hands broken down. Overall very happy and will use and recommend again. "

    6th June 2018 - Ian Houghton , Stratford Upon Avon.
  • "Good quality Columbian coal. Just a tip to improve your service; despite you being forewarned prior to delivery that again as on previous deliveries, a power pallet truck would be preferable with our very awkward slightly uphill driveway, yet one was not available on the day. The very pleasant driver delivered the pallet as close to our property as he was able; which was in the middle, at the end of our shared drive. Considerable effort on a hot day was needed, to single-handedly quickly remove a ton of coal a bag at a time, another 12 feet, before it caused an access problem to our neighbour. Apart from that very satisfied. "

    5th June 2018 - Ken Thomas, Burgess Hill.
  • "Very happy delivery good"

    4th June 2018 - Andrew Howard, England.
  • "Sold at a price that can't be bettered, a great fuel for my multi-fuel burner used for central heating and hot water. Great delivery service. "

    4th June 2018 - Robert A Midmer, Northampton.
  • "Delivery was on time and with a very helpful driver. He placed the full pallet as close as possible to my property. The fuel looks a good mix of types including some Homefire, Taybrite, Phurancite and others. Price was good with the summer discount, a very happy customer who will be back."

    4th June 2018 - Brian, South Yorkshire.
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