Reviews

"This is the first time I have used Housefuel to supply solid fuels. I looked up their various offers on the internet and then ordered by phone. The cost of the fuel was competitive, delivery was just two days later and basically everything went as I had been told. The delivery company could not have been more helpful placing the pallet of fuel just where I wanted it. I have to give this company full marks all the way through and subject to price I will definitely use them again."

"Excellent fuel good price, delivery always on time. "

"With all the problems I have had with deliveries lately because of this pandemic I expected there to be delays. But no . On the day I was given a 2 hour slot and then a phonecall 10mins before delivery fantastic. I have had smokeless coal from other merchants and most of the time it was baged wet. This superheat was dry and burns a treat and I will be a returning customer. Thanks 5 star"

"Great product, nice and warm. Produces more ash than I thought. Only problem was with the driver from the delivery company. I contacted the company and sorted the issue. Not a reflection on house fuels though"

"Had several pallets delivered now, and it’s exactly as it says on the tin, delivered when they say it’s going to be driver usually rings about 10 minutes before he arrives, and can’t fault the briquettes again exactly as it says on the tin long lasting high heat output- there’s not a lot more to say "

"This is the second time I have ordered the smokeless ovals. I find them the best product I have ever bought . They are low in ash and produce very good heat, also they are sold at a very competitive price. Very glad I found this supplier and will be ordering again."

"Superb product. Arrived on time. I’m really delighted with the coal. It burns well, is really hot and leaves very little ash."

"Brilliant product...and service....and price.... and delivery.... well done House fuels.....we’ll definitely be back"

"Great service and a fantastic product at a really good price, will be back for more next winter.."

"A simple and pleasurable experience from start to finish. Delivered on the day promised, good product, I will be using Housefuel again. Highly recommended !!"

"We have been using HouseFuel for our coal supplier for some years now. They offer a great product and service, and deliveries are always on schedule. I highly recommend."

"This is the fifth time I have ordered and can not complain with the 100% service and the quality of product’s they supply "

"Brought coal before awesome service the driver put the pallet were I wanted it put"

"Great product slow burn which is great for over night great service and delivery would highly recommend"

"So glad we found this supplier. Our previous one had more expensive and, in my opinion, inferior coal. The delivery service was excellent too. Courteous and efficient. Could not be happier, thank you!"

"Excellent product. Excellent service. Will be buying again. Thank you."

"Brilliant service. Driver went above and beyond. Very happy customer."

"As always ,a great company to do business with ."

"Excellent customer service-Driver very helpful,on time, unloaded the coal with no mess left on pallet. Best delivery yet."

"Excellent service - Great communications - will use again"

"As I,m 68 my days of log splitting are over, so solid fuel seemed the best way to go, how ever the black mess on the patio, upset senior management, so I,ve tried Housefuel heat logs, They have passed the mess test with, her ladyship. The heat from them is impressive, the ash is minimal, (so less mess another bonus) The delivery despite Covid was spot on Thank you."

"Good fuel , delivered on time very helpful driver"

"By far the best coal available from HouseFuel (IMHO) ... Extreme heat, little ash"

"Coal arrived a couple of days late which was to be expected considering the part of the country we live in Quite happy with the coal,still learning best way to use it.Delivery driver could'nt have been more helpful nothing was a problem I will use this company again"

"very pleased coal burns very well "

"It’s is the fourth time we have had this and it is a great product delivered by very helpful delivery drivers can’t fault it"

"Delivery went very smoothly, and pallet unloaded in one piece. Really very pleased with the quality of Stovemaster compared with the inferior (but much more expensive) product I used to buy from my local coal merchant. Stovemaster has an amazing heat output, so much so that am able to use less, and it burns very well throughout the night, so that relighting with firelighters and kindling is needed less often than I used to find. Overall I would recommend it."

"Everything ok, coal was delivered one day later but it's not important for us as we know that South Hams have impracticable roads and ALL DELIVERIES are late over here. Coal came dry and that's a big help. We are happy customers"

"Good enough product, burns well and lasts overnight, only downside is a lot of ash product left "

"Product and purchase process very good. However, as I cannot have it delivered to my home, I need it to be delivered locally and 'trailer' it in. Without a phone call to give an estimate of timing, I am required to sit near my lap-top all day until 15.18 to be alerted that it is 'out for delivery' and then have to guesstimate when it might arrive and sit by the drop-off point for an hour. Just one phone call would improve the delivery service."