Reviews

"1st class service as always very polite helpful driver even in the holiday traffic mid afternoon In Newquay 😀👍👍"

"Have used this company for the past four years and has always first-class service."

"Excellent service and very good product friendly helpful driver would recommend to anyone 5star service 👍😁"

"Outstanding as always, good price had 3 pallets and the delivery man was so help full and you always get what you pay for."

"This product is the best I have tried for my hamlet stove lots of heat no smoke and hardly any ash it also lasts twice as long as most smokeless fules I have tried in the past five years I was that impressed I will be only using this in the future "

"Good service, driver was fantastic with his electric pump truck ,took a full palate right up to my garage ."

"excellent service great delivery man and the coal is nice and dry not like I have bought from coal merchants in the past..would recommend"

"1st class service A+++++++ from House Fuel will use again Driver very helpful and polite pallet put on driveway where I wanted it"

"Great service all round"

"Excellent quality coal for our solid fuel heating system and a very smooth delivery despite my awkward driveway. Will be buying again and again."

"Excellent product, excellent service and excellent value. Bought 20kg bags for easier manageability this time. Super fast delivery. Can’t fault housefuel.co.uk! "

""1 ton pallet of ovals delivered this morning by a very helpful driver who put the pallet onto my driveway. Housefuel are very easy to order from and communicate every step of the way from receipt of order to the tracking number of the pallet. I will definitely be ordering again when I need more fuel. ""

"Now into our third year of purchasing from HouseFuel. Service as ever, was excellent. Soon have to change to smokeless which is considerably more expensive, but perhaps the government Winter Fuel Allowance will go up to compensate? In my dreams!"

"Arrived on time and in good order and delivered by a courteous and competent driver who had an electric pallet mover that got up my slight rise without effort. Altogether, excellent!"

"This is the third time I’ve ordered from HouseFuel. From placing my order of super heat smokeless coal to the delivery was easy fast and efficient. The delivery driver was helpful and put the pallet next to the side gate I would highly recommended this company "

"great for my small aga stove burns nice and hot for a long time"

"very pleased got same last year not knowing what it would be like, found it was low burn kept in a long time and very little ash and my boat kept very warm great coal."

"Delivery driver put the pallet where I wanted it however there was a slight mastake with the address he had my house number as 4 when it should have been number 1 luckily I was in this product was a good price I haven't been able to try it yet due to the warm weather "

"Very pleased , and a good price."

"Excellent service from placing of the order to the actual delivery."

"In the past few months I have bought both conventional coal and smokeless coal from Housefuel and have found the prices competitive, with the summer discounts, and the deliver driver (same chap both times) very helpful. Thank you."

"first time used easy ordering delivered on the day of my choice ,delivered on to my drive exactly the spot i wanted it, product good quality at a very good price will use again "

"Our 3rd order with yourself for coal. Received a discount code which was very welcome especially given the circumstances we are all in at present. Great service. A special shoutout to the delivery guy who was very pleasant and helpful."

"First time I have ordered and I am not disappointed. Delivered on time and driver very helpful first class service. I will be back"

"HouseFuel were very helpful in finding out if, and confirming that, a smaller lorry could be used to deliver to my home in my area, also letting me know a definite delivery date,. I was also lucky to be able to take advantage of a summer discount. On the delivery day (hottest day of the year so far) the driver arrived only to find that the pallet (1 tonne) would not shift, and instead of driving my order back to the depot - he unloaded 40 bags and stacked them for me one by one. This was all in temperatures of 36 degrees - exceptional service by anybody’s reckoning! I will definitely use them again - quite hard to find a company that actually cares about its customers in this day and age (and especially in my local area!). Thank you unnamed (but heroic) driver. :-) "

"Excellent price especially with the summer offer. The staff on the phone were very pleasant and efficient. The coal came as arranged. We will be using them again."

"Excellent service, clean bags and a good price. Sales lady very helpful."

"First time I have used House Fuel and I would recommend them great price service was brilliant all round thanks to the girl who delivered them put them at the bottom of the drive I will be buying again 5***** "

"Fantastic customer service from start to finish. Dan the delivery driver was a 10 out of 10 as well. Looking forward to trying the coal in the autumn when it’s not 30 degrees like today! Great price too."

"Helpful delivery driver, with the electric pallet truck able to move to outside my wood store—very much appreciated! Fuel well packed in clean bags. I choose Burnrite because of good heat and low ash, plus the 20kg bags are so much easier to handle."