Reviews

"Ordered a pallet of coal late on Thursday and was delivered to my door step in durness in the far north of Scotland on the following Tuesday. Great service and would highly recommend. "

"I tried for the first time and we are very happy and yes we definitely will order again and we even got 3 box's of firelighters as well which was a nice surprise so thank you very much "

"First time ordering from housefuel. Will definitely be my fuel supplier from now on. The mixed ovoids burn well in an open fire. Delivery was easy but the step on he drop curb was a little high for the pallet truck. Delivery driver didnt hesitate to.help.me unload the pallet from the road to the drive, swapped his help for a coffee! Another plus point is the bags are sealed clean and dry making moving and storing them alot easier and cleaner. Overall an easy and pleasant experience which will see me coming back every year. Have recommended housefuel to all my neighbours"

"Second order. So impressed with the service,quality of the fuel and speed of service. The delivery driver was excellent and so friendly and efficient. Could not ask for better. Brilliant!"

"Excellent fuel, burns well and lasts, delivery on time, 20k bags are easier to lift. "

"Good product, although we think there is more dust in this years supply than the precious two years pallets. Product arrived on time and driver, with a little help from me, placed the pallet where I wanted it, great service reasonably priced, three years and no complaints."

"Ordered Smokeless Ovals this time very pleased with them and whole process from ordering to delivery. The delivery driver rang as he left his previous customer, we gave him instructions on where to leave the pallet and he followed these on arrival. He was friendly and helpful and we will continue to use House Fuel."

"Rrivedbang on time. Driver had electric pump truck and bought pallet down the drive to where i wanted it. first class product at a good price"

"This is t he 3rd winter I have used HouseFuel, They are a first class company, always deliver on time with a very pleasant driver. The product is clean and burns well, if you're looking for fuel this is the company for you."

"We have tried several fuels from house fuels but these inferno briquettes really take some beating. Sub zero temratures outside and I'm here in a tee shirt with doors open to warm the house. Worth the little extra for the heat they supply. Stay in well over night, nice to come down to a warm room in the morning. Delivery by palletway was excellent the driver got it as close as he could. Will use again and again"

"Selected Mixed Ovoids"

"Excellent service and product well pleased!"

"This was my first order with HouseFuel and I decided to give the Superheat Smokeless ovoids a try as they seem similar to the previous coal I used to get from my coal merchants but the problem I used to have with the coal from my coal merchants was the inconsistency of the amount I got delivered even though the price kept going up and I was so fed up of getting absolutely loads of coal dust so I thought I’d give HouseFuel a try so I purchased a full pallet which was delivered on the day it should have been and the delivery driver was excellent, he was very polite and helpful he even manoeuvred the pallet on to my drive so I could lock my drive gates to make it safe until my son came a hour later to barrow the bags into my storage area, There was a couple of bags that were tore in the centre of the stack and another couple to the lower part on the pallet but the 4 bags that were split had probably only lost equivalent of half a bag of coal in total so I got my son to tape the splits up before storage but the delivery driver was really careful when delivering and manoeuvring the pallet so I would say the bags got tore prior to the final delivery stage but a slight problem like that hasn’t put me off and I will definitely be placing more orders in the future especially with how helpful the delivery driver was and I would have left him a personal thank you on here but I forgot to ask his name but a BIG thank you to the delivery driver for his help, The coal lights really easy using my usual method of kindling and a fire lighter and away you go, it gives off good heat and I find it doesn’t create as much ash as the previous coal I used to get off my local coal merchant which is also a bonus, All In all a great company and delivery service at a really competitive price and as Arnie says “I’ll Be Back” HaHa, Thank You."

"Delivery as requested and on time, burns all night with very little ash and gives off good heat"

"Great service delivered 1 day early, no problem.# Good product , best on the internet Forgot my fire lighters though lol !"

"Been burning Homefire Ovals for many years now, in a variety of stoves. Gives good heat, lasts well, and burns cleanly. Delivery was spot-on: on time, and a very helpful driver. HouseFuel great price and efficiency of delivery cannot be beaten. "

"I was contacted before the driver turned up ,same driver as last time put pallet where I wanted it ,I feel it is an excellent service from ordering on line to delivery no problems well worth the money have recommended to my friends thank you"

"good"

"Second time I've used House fuel and extremely pleased with the service.The delivery man went out of his way to push the pallet up my driveway to help my husband not have so far to carry them into the back garden"

"Once more a trouble free order, but this time the added bonus that the transport firm gave me a time slot on the morning of the delivery, which is extremely helpful if there is a lot going on. HouseFuel's efficiency and competitive pricing has made me stop looking for a local supplier! "

"Second delivery I've had from house fuel. First was mixed ovoid delivered on time and good product. Second was inferno delivered on time and very impressed with the heat output compared to mixed ovoid. Would definitely have this again. My only gripe would be the package was damaged about 10 bags split spilling coal over the road outside my house, hence 4 stars not 5. Overall very happy"

"The delevry man just made our lives so much easier turned up with motorised palit mover no more donkey work all three of us pushing drive brill. Good fuel. Good service thanks."

" Been using housefuel a number of years now, website works well, placing an order is straight forward, delivery has always been great for us. Been burning mixed ovoids at least two winters now and have been happy with the quality and value of the product, long may it continue!"

"excellent service alround burns so wellgives of gret heat 1 bag lasts three days which is very good value in my book"

"Great service and product. This is my second Pallet this Winter and I have ordered about 4 - 5 times from this Company and they are very efficient and good price"

"2nd order -Excellent all round, great product and helpful driver. Many thanks, will order again."

"This is the second order I have placed. Really good service and excellent coal. The delivery especially good. A large lorry arrived for first delivery and could only get pallet to top of driveway. Latest delivery came in a smaller lorry - driver was excellent, negotiated turning in gateway and delivered near to house. Brilliant. All this for an excellent price in the middle of winter too!"

"As always, very good service all round."

"Many thanks indeed. The delivery guy was really decent, not afraid to help at all, he wanted to make sure I was ok with everything , thank you. This coal is super, better than the other coal I had been using which I bought as I went along. I shall be buying my coal with confidence it is really good coal and the price is right. I shopped around for a month or two before committing to buy bulk and I am pleased I finally made my mind up to buy a pallet. The delivery department sent me good notifications when to expect delivery and were on time. An efficient slick operation with a personal touch when it matters."

"Have used this Company several times and always get excellent service. The delivery drivers are all very pleasant"