Reviews

"Notified of delivery day and time and duly arrived as stated. Delivery man was polite and cheerful and very considerate as to where the coal should be left. Excellent services."

"Our second order of an excellent product at an attractive price. Ordered with ease, and first class customer service when I needed to change the delivery date . A local delivery company was used and the driver was extremely helpful. I’d have no hesitation recommending House Fuels to anyone, and I’d certainly use them again."

"Happy great buy delivered on time"

"2nd purchase in a month of mixed ovoids, at £241 a ton you would have to be crazy not to try it, burns hot and long in our boiler stove, bags are full of premium smokeless fuels plus a little non smokeless, for those not living in a smoke restricted area this fuel is second to none,1st rate company 1st class delivery. Thanks again "

"A very good order and delivery service,delivered at my choice of dates.The pallet was delivered into my garage as requested. Burnrite is the best fuel I have used in a multifuel stove, it gives minimal ash and I keep the stove alight 24 hours a day in winter without any problem using Burnrite fuel."

"Just had a delivery of 1 1/2 tonnes of Scottish Trebles we had them last year so wanted them again as we think their overall burn rate size & low ash works well for us. Delivery as usual was rapid. Thanks again."

"1st class service arrived on time"

"Excellent delivery service and price again this year - thank you"

"Brilliant as usual as have had many delivered over the years.Driver really helpful and polite."

"Very Good product at a great price. Would recommend to all. Slightly disappointed that no complimentary fire lights included.Apart from that great firm."

"We are very pleased with the coal we use from HouseFuel as it provides us with a very good heat source at very good prices."

"Very happy great price all very good."

"great delivery bang on time not tried coal usually get Colombian motorised pallet truck BY( palletline)driver dropped it exactly where I wanted could not be better"

"best coal weve ever used"

"Excellent price. Excellent service. Excellent delivery Only 2 minor criticisms:- An awful lot of coal dust was evident within the packaging. I am now left with a heavy wooden pallet to get rid of. Can hardly lift it! What do I do with it?"

"Very happy with the smokeless fuel, would definitely recommend. Such a great price in the summer you have to bulk buy. Not so impressed with the delivery service, the driver said he couldn't get the lorry in the drive which was a farce as I've had bigger lorries come through delivering coal for the last 5 yrs??? You need to sort out your delivery company as that is you r only let down."

"Delivered on time but some of the bags were damaged and in one case some of the coal was missing. Apart from that all okay."

"Great price that’s hard to beat. The delivery driver was exceptionally good, he managed to get the pallet of coal right down the side of our drive for us. Will definitely be recommending to family and friends."

"haven't tried the coal yet but delivery man was very nice and friendly and helpful"

"Haven't tried coal yet but was impressed with delivery - fast, efficient and kept updated with delivery times. Thankyou"

"Excellent price excellent delivery time. But not sure if packing or delivery issue. Some bags at the bottom where split. Where they had been laid on the pallet. And there had been water ingress to those bags and some of the coals hands broken down. Overall very happy and will use and recommend again. "

"Good quality Columbian coal. Just a tip to improve your service; despite you being forewarned prior to delivery that again as on previous deliveries, a power pallet truck would be preferable with our very awkward slightly uphill driveway, yet one was not available on the day. The very pleasant driver delivered the pallet as close to our property as he was able; which was in the middle, at the end of our shared drive. Considerable effort on a hot day was needed, to single-handedly quickly remove a ton of coal a bag at a time, another 12 feet, before it caused an access problem to our neighbour. Apart from that very satisfied. "

"Very happy delivery good"

"Sold at a price that can't be bettered, a great fuel for my multi-fuel burner used for central heating and hot water. Great delivery service. "

"Delivery was on time and with a very helpful driver. He placed the full pallet as close as possible to my property. The fuel looks a good mix of types including some Homefire, Taybrite, Phurancite and others. Price was good with the summer discount, a very happy customer who will be back."

"Haven't tried the coal yet but very impressed with the service and the fact that I was kept updated regarding the delivery. Would definitely use House fuel again."

"Good product excellent service "

"This is the third time I have bought smokeless fuel from Housefuel and as always their products and delivery are excellent. These economy ovids burn for a long time with great heat output and low ash. Also the delivery was prompt and now has an online system to give you an ETA within a2 hour margin. The driver was very friendly and helpful. He managed togettge pallet onto the kerb right next to my back gate which is a bit tricky due to the camber of the road. A thoroughly recommended company. Andy"

"Delivery guys were awsome and got the whole pallet up a slope right next to my bunkers. Looking forward to the cold weather so I can try it out !!"

"As always a great service. Have not tried these Briquettes yet, but I assume it will be as good as the other products I have purchased in the past."