Reviews

"Delivered on the hottest day of the year, looking to a nice open fire in the winter. Great service."

"Another excellent delivery and great product. Easy to use website, great communication, helpful and friendly driver. A pleasure to do business with. "

"a quick delivery time , good price , friendly driver , cannot fault it , apart from the request for small delivery lorry due to restricted assess going astray . was quickly put right by your friendly staff on the phone, , redelivery next day at no cost , shall be using your company again . thank you , regards john ."

"Excellent service, extremely competitive prices and very efficient fuel. I've purchased my coal from HouseFuel for the last three years and have been pleased with my purchase each time. "

"Quick delivery, arrived when they were supposed to, driver moved them to exactly where I needed them. Will use again."

"Very speedy delivery. Polite staff. Driver was brilliant. Polite and very helpful. Being elderly, the driver delivered the coal as near to the house as he possibly could. Thank you."

"We have used this company for the last 3 years to order our fuel. Always been pleased to the cost, service and communications. We are not planning to try or use anyone else, so on that basis, we are happy and satisfied customers. We would recommend them."

"Easy prompt delivery by a helpful driver. Inferno Briquettes are very good long burning fuel. And House fuel provide Great kindling, it’s called a Pallet. "

"Easy ordering, quick and efficient delivery day after placing the order. Because both my wife and I are shielding at the moment I left an A4 notice on the drive asking for the pallet to be left in that place - half in inch at the side of the notice was very acceptable and meant I had the minimum distance to my coal bunker across my lawn. Well Done - a First Class service"

"Excellent service rearranged delivery for next day a saturday morning when there was a problem which the delivery company the previous day. Great product. Have yes this company several times. "

"Excellent service , first time using this fuel will definitely be reordering "

"Top service and delivery driver was polite and professional delivered the order right to the place i wanted "

"Flawless transaction from start to finish. Delivered in 2 days with a time slot on the given delivery date. Delivery driver could not have been more helpful. First time using this company, I have tried local merchants however housefuel will have my custom now. From my emails querying specific products through to purchase and delivery I highly recommend them. Additionally, summer30 discount made the purchase even more value. Thank you, couldn’t be happier. "

"Great coal great price great price . Will be ordering again "

"Excellent service, good summer price & very quick delivery "

"Delivered on the day requested and in a 2 hour time slot. The driver had an electric pallet truck which made placing the 1 ton pallet easy. He said all deliveries now have to have an electric truck due to health and safety. I'm pleased with the product and price, I have been a customer for over 2 years now."

"Second delivery of Smokeless Ovals from Housefuel and again the delivery was on time by a helpful driver .I use this fuel in a multifuel stove and find it one of the best ,long burning , easy to control and a good price ."

"Great service, great communication, great product and on time delivery from a very helpful guy. "

"quick delivery - good price "

"This is the third year I have been ordering from HouseFuel and the second time I have used SuperHeat. I have been really impressed, it burns hot, clean and with the right vent settings easily burns overnight. I find I get the best flame effect using this fuel with logs but it burns fine in its own. I have spread the word about this fuel/this vendor and a few of us have a tonne each delivered at the same time to take advantage of the summer prices. Great service all round, thank you. "

"Ist time i have purchased, product and price very good, driver could not have been more helpful, excellent would definitely recommend to everyone "

"Delivered correct on time "

"Brilliant service. I took advantage of 'Summer30' discount, so more than happy."

"Good value and great service. Using an electric trolly to deliver the pallet to a secure spot was much appreciated. Many thanks, will use again."

"I have used Housefuel for three years now . there has never been a problem with delivery a part from the distance from my house to the main road as the 18 tonnes can not get up to my Drive , but this year i noted that it could be delivered on a smaller truck which was ideal the driver backed up the close on to my drive which is level tarmac dropped the tail gate , rolled the 2 pellets off .. job a good one ! all over in ten mins unlike passed years when i moved it in a wheel barrow ! top marks ... BIG THANK YOU ! TO THAT DRIVER"

"Third time we have purchased this product. It's a good quality product and price. We bought ready for winter while the extra £30.00 discount was available. Arrived as planned and driver was even able to put the pallet at the side of our house rather than top of the driveway so really chuffed as didn't have 50 bags of coal to move :-) In the past there have been odd delays in the delivery but we have been kept up dated well by Housefuel and obviously its not stopped us using again."

"Excellent service, really good coal burns for hours , delivery driver was very helpful, "

"First time i have ordered our annual fuel from this Company, can not comment on the fuel as we have not used any yet but if the fuel is as good as the service we have received we will be very happy and will continue as a customer for the future"

"Fourth time of using House Fuel - always excellent quality with excellent delivery to boot. On our drive only two days after ordering with all that's going on with Covid lockdown what more could you ask for?"

"Tried this company for the first time and very pleased with the fuel and the service. Excellent communication too."