Reviews

"The delivery arrived exactly when they said it would, I even had a text and email on the day confirming the delivery window (between 11:30 and 13:30). Unfortunately I received the wrong fuel type. I gave Housefuel a call, and they said they're arrange to collect the incorrect fuel and deliver the new fuel ASAP. We agreed a new delivery day, and it arrived exactly when they said it would. The customer service when something went wrong was great. They were very helpful and sorted me out straight away."

"Third order and again brilliant service , Burnwell is perfect for my stove "

"Good quality coal, very good price and service. "

"Very good thank you"

"Fantastic service the coal is really good will definitely order again "

"What an excellent service the information given on the Colombia coal was brilliant, it's easy to light and it gives so much more heat then the house coal and smokeless i have been burning , its that warm through the house you forget how cold it is outside, the Dust Well I've gone from emptying the ash pans 3/4 times a day to once. The doors on the multi burners are clean now. I can't fault this company the ordering was quick and easy the delivery was on time and the driver was so helpful. I will use this company all the time now, there on the ball and know there stuff.!! !!!!! Have a very Happy Christmas to All !!!!!"

"Good price, reliable delivery, courteous driver. Will definitely use again."

"I am very pleased with the fuel it burns evenly and gives enough heat to keep the house warm overnight. Website easy to use excellent choice. Delivery man was really helpful and placed the coal as close as he could to my garden gate . Will definitely be a returning customer "

"No problems whatsoever excellent product fantastic prices everything 100 % very satisfied customer always recommend Housefuel "

"Excellent product. Amazing heat and hardly any ash. I will definitely buy again "

"Such amazing coal, best I've had. The amount of heat it throws out is unbelievable, "

"First order. Received phone call late afternoon on day of delivery to say driver had taken ill and would be delivered next morning and it arrived about 9.30am. These things happen. Driver parked at entrance to short driveway and delivered pallet along slabbed driveway to garage door. Excellent! The quality of coal is superb and far superior to the stuff we receive from our usual supplier. Will definitely use again."

"Great price, great fuel. Delivered two days earlier than planned!"

"Good web site and easy to order. Quick delivery . Really good product , Cheaper than my previous supplier , HouseFuel have a further 240 miles to get to me."

"Great service good price would recommend merry Christmas."

"Good price and quick delivery"

"What a great company, fantastic service, easy to order, pick your delivery date, delivered right to the side door, fantastic value for Money, Burns and lights well. I am sorry I stayed with my local supplier for so long. Fantastic savings, I will definitely be reordering and would highly recommend them. From a 1st time customer."

"Delivery was spot on - driver a happy chap and very helpful " mixed ovals are top quality - real good coal , I will be using house fuel in the future for definite: I will give them 5 plus stars ; top quality "

"Placed order, delivery exactly as requested, product works well"

"Fantastic efficency & quick delivery"

"Arrived on time. Good price, so far so good."

"Excellent service very heipfull driver would recommend."

"First class service and delivery only problem pallet broke when lifting off so it was left at the roadside."

"Best priced fuel on the internet. Quick service. What’s not to like?"

"Great fast service, fuel good to."

"our 2nd pallet..... service, product, price .....brilliant...wont be using anyone else...."

"Informative website; easy ordering; prompt delivery by friendly helpful member of their team; Columbian trebles making a lovely flame as well as good hot bed to the fire, and burning to leave so little ash that I can keep the fire fully burning during this really cold weather without having to un-choke the grate - just riddle it a bit and the fine ash falls through into ash pan. Couldn't have wished for any better service - it was my first dealing with HouseFuel and I'll definitely be staying with them. Thanks to their Team :-)"

"Excellent service - efficient and very good value for money! Good exercise stacking the bags! "

"The Driver was both courteous and very helpful, going beyond his remit when the pallet truck malfunctioned , a credit to his company, the coal arrived on the day promised and on first use is really good . Will definitely order again"

" Delivered on time and for the price , no hassle , keep up the good work"