Reviews

"2nd time of ordering and both times the order was on time and the driver was helpful , the coal is great and burns hot & for 12hours , a bit more ash than the more expensive coal but that wouldn’t make me want to pay more, also very low tar so window stays clean. "

"Great service love the phone call just before delivery helpful driver only negative some of the bags are wet inside I think it may have been a one off would order again"

"Delivery very good here before 0930 driver rang before he came very helpful driver the coal is by far the best I have ever had hot burns for ages no spitting will definitely get again "

"Great coal, great value, speedy delivery. "

"How did you do? You did good. Great price, easy ordering process. Very good response time for delivery and your driver was excellent, so helpful. Coal has a lovely burn and emits great heat. We will be back "

"Good fuel as we have come to expect. But this time let down by the delivery company 6-10 logistics from Swindon who operater the PallEx franchise.Should have been delivered on Friday29th Nov and we got it on Tuesday 3 Dec. The driver struggled with the pallet, as he had no energy left in his powered pump truck but was polite. After findding the delivery company and contacting them direct was ttold it would be delivered by midday but that turned out to be 3-30 . Palletways was by far the better partner for your carriage needs."

"Great coal at lowest prices and a very helpful delivery driver. Best 'coalman' around! "

"Brilliant stuff, very hot."

"brilliant service delivered well on time no problem driver was very helpful"

"Excellent - fast delivery. Would be better without a delivery charge."

"Burn really hot with little ash. I'll be back for more. Big thanks to the Caledonian Logistics driver "

"Delivery driver very friendly .as usual good service."

"Fast delivery excellent product. Will definitely be ordering again. "

"Excellent quality product delivered no problem really good value"

"Excellent service friendly deliver driver "

"Your driver was very helpful and even tried to get pallet in our garage"

"Delivery driver was brilliant in dealing with a difficult unload. Happy with the quality of the coal and the value for money."

"The driver was a good bloke who unfortunately struggled to get the 1 Ton pallet of Colombian Coal on to the tail lift and at one point the whole load slid and nearly fell to the ground.He had to lower it sharpish! The coal is excellent!"

"All as promised. Would definitely recommend."

"great product gives good heat"

"Great heat, long lasting, excellent service, extremely helpful, friendly delivery driver"

"This is the first time that we have bought this fuel and we are really impressed. We also use logs and together found that they produce a lovely welcoming fire with a very good heat output. We have also found that there is not a lot of dust in the bags unlike some coals. We will definitely buy again. The delivery was on time delivered to our friends yard as arranged. "

"Great delivery driver. Very helpful getting pallet where required. "

"fast delivery good coal and its the size its supposed to be"

"coal very good , but delivery i was told on the phone would be around 5 pm but did not turn up till after 8 pm. driver was very helpful but still had to move it after he had gone and no pallet truck as was in a van. John."

"Good coal & very helpful driver , he put coal straight into garage with pump truck & came bang on time that was said"

"good long lasting fuel"

"Excellent service will use you always"

"Very pleased with the product. I ordered Superheat Smokeless Fuel, and only noticed after the delivery that the bags were labelled Economy Ovoids. I don’t know if these are same but I am very pleased with my purchase. They burn well and are smokeless. The delivery was made by ‘Palletways’. The driver was very helpful and a pleasure to deal with."

"Very Good Service, Very good product, 5 out of 5"