Reviews

"This was the second time I have ordered this product. It was a telephone order and who I spoke to was very helpful and polite. The coal was delivered on the day specified and the drive of the vehicle was very accommodating. It's a pity that he pallet did not fit through my gate as I had to barrow the bags down my path. I find the 20kg bags a little easier to manhandle. Overall a very pleasing experience."

"2nd time using this company and both have been on time with very accommodating driver. Best price on internet and product as expected. No torn bags. Many thanks again."

"Excellent coal and excellent service. Delivery guy was really great and more than helpful. "

"Really good open fire coal. Burns red hot and lasts ages. Bought a tonne and delivery bang on time. Great communications and brilliant price. Well done."

"First class service .as a pensioner it's great to get the discount codes .can't fault the product .thankyou"

"This was my second order as I was very impressed with the first. Panicked a bit when it didn't arrive on the day specified but arrived first thing the next morning. The driver was very accommodating and put the pallet where I wanted it. Will order again when needed"

"Faultless service. Came a day early, I can certainly cope with that. Happy Christmas everyone!"

"OnDate Exelent product Driver was very Good"

"Excellent service. Easy to order, coal arrived when expected, and the driver was extremely helpful in getting it to where it would be stored. "

"Easy use of website, faultless service , will be recommending and using again "

"This is my second order. Delivery spot on time. Driver really helpful. Got the pallet down my sloping drive. Saved me an hours worth of humping with wheelbarrow. Pity these drivers are not equipped with electric pallet lifters. All in all a very good service. Also not forgetting the coal gives off plenty of heat. "

"Delivery a day late due to haulage company. Great fuel, I will be sorry to see it disappear so I have ordered more"

"Brilliant service and the delivery driver was excellent, polite and helpful. "

"Excellent service, delivery was very good (delivered as promised) and the coal burns really well. The ash remains are not excessive and in a reasonable size fire basket, I used about 6kgs in a full day, from first thing in the morning till about 2200. I will definitely be ordering more next year. Thank you!"

"ordered our delivery of 40 bags for the first time this year. delivery arrived on the date and within the time slot agreed, really good service. We shall use this company again. "

"Signed, sealed, delivered. Haven't used fuel yet, but very happy with the service"

"Very good service with a polite and friendly delivery man. Left the coal in a good place. The coal burns as well as expected and is a great heat. We add it to the wood to get a longer burn."

"Great delivery driver, easy to move on a pallet and burns well, will use again. Thank you"

"Used this company and Burnrite Smokeless Coal for the first time. Both found to be excellent in delivering an excellent service. The Coal found to be very good for heat output and lasts much longer than previous coals used."

"Quick delivery and found it to be better value than my older company that I used. Got 20 bags but would have only got 15 with the old company for the same money. Great product, used first time tonight. Burns well with good heat. "

"Excellent service and the coal is great. "

"3rd order I have had 5star service would recommend "

"Great product and good service yet again. "

"Thankyou! Great , friendly delivery driver, who put the pallet where i asked him to without complaint. ( which is a nice change from some companies) The Burnwell Blend is burning well in our Dunsley and thanks for the free firelighters. Will be ordering again from HouseFuel "

"second time I have used this coal and it burns real good ..great heat output ….I cant fault the coal at all ..works out a good price getting it by the pallet load to buying it individual at local supermarkets ..I wasn't happy with the delivery the second time around .I took a day off work and it didn't come .it come the next day and a neighbour signed for me ..."

"This is the second time I have used this company. I don’t think they can be beaten on price really. Delivery landed on the day requested before 9am which was ideal as it gave me the rest of the day to get on with other things. Delivered, dropped off and signed for in under 5 minutes. First class."

"I am very pleased with your product ,it burns well and has good heat output.thank you .Your delivery man was superb ,a real gent "

"This is my third order, very pleased with friendly and helpful service. Delivered when promissed by very kind delivery driver who placed pallets exactly where i wanted them. I phoned and spoke about my location and described the situation. She organised the delivery to be made perfectly. Very pleased. Thanks again. Highly reccomended."

"Excellent product at a good price, swiftly delivered."

"Excellent product, good price, excellent delivery sevice. Thanks."