Reviews

"Good Value"

"I was looking on the website with a view to reordering when I noticed the selected mixed ovoids were priced at an incredibly good value. I was a little unsure so emailed to ask a couple of questions and I got a prompt, polite and very informative reply so thought I would try some. They came 3 days later and the pallet was placed exactly where I wanted. I have tried a bag over this current cold Easter and they are just as good as "Smokeless Ovoids". I used them in a multi fuel stove and had no problems at all. Although they are not Technically classed as "Smokeless" what they did give off was barely noticeable. They light easily, burn well and give off plenty of heat. They do need a little more air circulation but easily stay in overnight and all day if you just keep topping them up now and then. They do produce a fair bit of ash but I think this is fairly standard for the compressed types of nuggets. Overall, very happy with my purchase and the service received."

"The coal is great highly recommended saved a fortune by having it of house fuels instead of local coal merchant will be ordering more soon ready for next winter the delivery driver was also excellent and very plesant and put it in the drive out of the way for me carry on the good service"

"Great product delivered two days after ordering, have previously had text messages on delivery times by their courier, sadly not on this occasion although driver very helpful."

"The selected mixed ovoids are great. The total cost including delivery is very competitive and the delivery driver is reliable and with his pallet trick delivers you pallet exactly where you would like it. I recommend this company."

"Once again a nice easy ordering process. Delivery on time, aene d a very good product at a very good price. Inferno briquettes are the best I have found, it is such a shame that they are being discontinued."

"Excellent service and delivery. Driver very good and helpful. See you again."

"As always Housefuel provided an excellent service with a fantastic product. The delivery driver was very friendly and helpful too once again. Thoroughly recommended company."

"Great"

"The Inferno fuel is excellent value and a full pallet keeps us going all year. This is our second delivery, the driver is always extremely helpful. I really appreciate the regular updates of when a delivery is due which is always accurate. I enjoy dealing with this efficient firm (and their efficient fuel!)"

"I haven't used the fuel yet but ordering and delivery very smooth, delivery quick and driver helpful in putting pallet where it was wanted."

"Excellent ovoids and very good value. We have been Housefuel customers for several years and they have always been helpful and efficient. The delivery was good and on time. We will definitely be buying from Housefuel again."

"Our first order of this product so far so good, good company to deal with so far very responsive to enquiries, good advice and delivery was faultless shall continue to use"

"Have used housefuel 3 times now 3 tonne at a time I have solid fuel central heating and an AGA , its much cheaper than locally sourced, the end of the day price is everything! Buying such a large quantity is a big risk when not knowing the company, but now I shop with confidence always good quality and delivered on time , my only problem is the delivery, the guy is absolutely amazing, but such a large truck and I live down a narrow lane , that's my problem not theirs tho , summing up I recommend to everyone I know ."

"Excellent service driver every accommodating and professional"

"Great to deal with and they answer the phone driver spot on"

"Great service from ordering to delivery. Lots of heat burns well heats radiator’s and water well. Stay’s in all night. I just refill fire at night and in the morning and it burns lovely all night and all day.delivery driver’s very good will do there best to get it as near as possible to where you want it . My 5th time of ordering now very pleased with service from house fuel and delivery driver. Thank you will definitely be ordering again."

"Great product easy to start a fire with. Driver was very helpful and put the pallet onto our drive.Will buy again"

"Very good driver helpful coals very good thanks"

"Second delivery of this product and excellent product and service."

"As a first-time user I am very impressed with this company. Delivery two days after my order was well faster than my local coal merchant could do and the quality of the fuel is excellent. It stays in all night in the Rayburn and the heat is better than the stuff I have been using and it lasts longer. I haven't mentioned the great price yet, either! Grateful thanks."

"This is the forth time I have used HouseFuel over 4 years, that says it all really. I buy a ton at a time . Not alway the same product. Easy to order, delivery on time, products excellent. It could always be cheaper but it’s a better priced than our local suppliers. Do and have recommended to friends."

"Brilliant service, quick delivery. This is my second repeat delivery . Will be using again . Thank you"

"Excellent product burns very hot and provides hot water and heating all night. The palletways driver was very helpful , cracking service thanks ."

"Delivery arrived as scheduled. Excellent communication all round. Nothing was too much trouble for the delivery driver. Not used the product yet. Just migrated to smokeless superheat from inferno briquettes."

"Very pleased with my purchase. Arrived on time via a helpful delivery driver and is exactly what I had expected"

"This fuel is far better than any I've had before. Extremely low ash (ash pan needs emptying every 2-3 days), good heat and long lasting. Delivery driver was excellent (although I think my neighbour wrongly gave him a tongue lashing - completely not his fault). I didn't get notification about the delivery until the delivery day, but I work from home, so it's not a problem. On the whole, great fuel, very reasonable prices, top delivery - very happy here :)"

"Very good service"

"Brilliant service, brilliant product- just brilliant"

"excellent heat over winter months"