Reviews

"Excellent experience from ordering to delivery. Driver was very helpful."

"Good product delivered on time by very helpful driver who put the pallet just where I needed"

"Very good service I will be having them again thank you "

"Excellent service, emailed prior to delivery, driver phoned when he was 5mins away, placed coal exactly where we wanted it. Product good quality, a little more ash than expected but burns nice and hot. Would order same again. "

"Just received my third order ( over about 5 years). Although a little hiccup with their usually good delivery service ( not Housefuels fault but they sorted it really quickly) Still a really good price ( about £200/tonne less than my local merchant). The smokeless fuel burns hot and long in my multifuel burner. Frequently there are hot embers remaining from the night before when I relight the fire at about 3 in the afternoon."

"Easy. Paid for and turned up when they said"

"Have purchased various products from Housefuel for the past 6 years and will continue to do so. Good products, reliable service, fair price. Can't say much more. Pallet Ways delivery lass is first class and a good laugh! "

"Bought a full pallet of heat logs for the first time, they are brilliant give off lots of heat and burn slowly. Driver superb as always, kept informed of delivery even down to a time slot. Very happy "

"Small hiccup with delivery date but resolved quickly. Very happy with product HF recommended. Will use HF again."

"Excellent service so easy and hassle free. I also have to say delivery has been supurb every time. As it is tricky for one person to do when you get a ton delivery on a hilly location and he has a pump up to move it. But always recieved within delivery window given. Great pricing with fantastic quality beats getting silly bags from a garage every time. Thanks to you all "

"I ordered a full pallet of fuel on Monday evening by Friday it has been delivered on time and exactly where we asked for. great cost and great communication highly recommended , another plus we realised our local coal man was delivering us short every time, disappointed with them . definitely recommending house fuel to our friends. "

"Coal delivered as agreed, on time. Driver helpful and brought the pallet up to my garage. Very pleased with the service. "

"Fantastic!!!!!! Wouldn’t Go anywhere else . Well done 10/10. "

"Great quick delivery and a fantastic black Friday price. Will definitely recommend and will order again when I'm down to a few bags."

"Whole pallet of Colombian doubles delivered on the day requested during the online purchase. Delivery to the North of Scotland can be sketchy at the best of times never mind in CV19 times. Excellent. Third pallet from Housefuel. Mixed Ovoids and Inferno Briquettes before. But these Colombian doubles are the best yet. Burns hotter, easy to light. good flame, long lasting and low ash given enough air. Used in stove and open fire. Recommended. "

"Decided to try this Burnrite Smokeless after using Smokeless Ovals for the last couple of years as it was a good price with the black friday offers....And Im very glad I did! Its an excellent fuel that produces very little ash and stays in well overnight on my Squirrel stove and my small back cabin range on my boat. I would recommend this as excellent value at the normal price...with any offer on its amazing!!"

"Good company and good price"

"We have bought one tone of smokeless ovals for the last five years and we find the delivery service and product excellent ,our recent supply of ovals definitely does burn better and the ash is less by about fifty percent less ,great product thanks ."

"Good stuff even in a temperamental ancient Rayburn. Lasts ages, not too much ash, good heat, and stays in overnight without banking up high."

"I have used this company a few times they are very helpful and Extremely fast delivery driver is always helpful."

"Whilst the product was as good as it usually is, i cannot say the same for the delivery, he has delivered to me before and all he did was complain that it was a two man job and it was to heavy for him on his own. "

"I’ve been a customer for a number of years and I am impressed with the price and service that you continually offer. My order of the Superheat coal is an excellent product. Keep up the great work."

"Great service always on time good product Burns hot and long"

"Brilliant price, super fast delivery and great product that burns at high heat. Our Rayburn runs very efficiently on this coal lasting all night. Its so hot we have to run the radiators 24/7. Cooking is good too ! what more can I say. Pallettways brilliant delivery very helpful placing coal exactly where we need it."

"Excellent from order to delivery. "

"From ordering to delivery the service is fast and efficient Can't fault anyone and anything and the fuel is excellent "

"Great service from beginning to end"

"Excellent service order was easy and arrived on time very helpful thank you price was very good"

"Fast delivery good communication, well packaged all round good experience "

"Excellent service, call centre absolutely terrific, Mansfield delivery people really helpful. Have not tried the fuel yet, but is has to be streets better than the mixed 'house coal' I got from Harrisons by mistake....old saying 'buy cheap...buy twice'"