Reviews

"excellent service alround burns so wellgives of gret heat 1 bag lasts three days which is very good value in my book"

"Great service and product. This is my second Pallet this Winter and I have ordered about 4 - 5 times from this Company and they are very efficient and good price"

"2nd order -Excellent all round, great product and helpful driver. Many thanks, will order again."

"This is the second order I have placed. Really good service and excellent coal. The delivery especially good. A large lorry arrived for first delivery and could only get pallet to top of driveway. Latest delivery came in a smaller lorry - driver was excellent, negotiated turning in gateway and delivered near to house. Brilliant. All this for an excellent price in the middle of winter too!"

"As always, very good service all round."

"Many thanks indeed. The delivery guy was really decent, not afraid to help at all, he wanted to make sure I was ok with everything , thank you. This coal is super, better than the other coal I had been using which I bought as I went along. I shall be buying my coal with confidence it is really good coal and the price is right. I shopped around for a month or two before committing to buy bulk and I am pleased I finally made my mind up to buy a pallet. The delivery department sent me good notifications when to expect delivery and were on time. An efficient slick operation with a personal touch when it matters."

"Have used this Company several times and always get excellent service. The delivery drivers are all very pleasant"

"Second order for this product - burns well with enough "clinker" to maintain a good heart to the fire. Delivery was another matter - despite twice requesting a small lorry, order turned up on an 18 tonner which will not get down our lane, so had to make special arrangements (and impose on the good nature of our neighbours). This, however was definitely not the fault of HouseFuel, as my instructions were clearly passed on. The haulier just chose to ignore them!"

"My coal was delivered a day early which for me was a real bonus. I'd suggested it should be delivered to a flat piece of pavement across the road from me but the driver was able to put the pallet on the sloping driveway beside me house which was another huge help to me. The coal burns well and gives off a good heat. Thank you to HouseFuel for their very prompt and efficient service."

"Excellent for slow burning all night burners. I have a back burner and keep it on 24 hours a day just ticking over. Best product I have found for this. House has never been so warm and am only using less 10 kg per day. This keeps a two bedroom home with all it's heating and hot water needs. I notice it also produces significantly less tar and soot so must be reasonably environmentally friendly compared to ordinary house coal. Have not needed to get the chimney swept for over a year. And no build up of tar on the metal back of the fire that needs removed to keep it efficient. "

"Pleased with order and service received"

"Very impressed. Arrived the day they said it would. Helpful driver. The fuel seems to be just as good as more expensive ones available locally. Will be buying from you again. "

"Fantastic service... Delivered as promised, driver very helpful. Price unmatched and it burns superbly. Can't recommend these guys enough."

"Came on day stated. Easy order process. Very friendly and helpful driver who was able to get coal pallet right to side door. Coal very good, less ash and burns with a good heat."

"First time to use this company and will do so again. Slight delay on delivery but had a phone call to explain from a very helpful lady in the office. Good product - cannot fault. On the whole a very good experience. Highly recommended "

"Arrived safely well packaged, coal does provide plenty of heat"

"Excellent as normal. Delivery when expected and the driver was outstanding - even though he was actually the mechanic - driver off sick. Will definitely use you again."

"Easy to order on website, delivery came as planned, good communication from delivery company. Not used the coal yet but very satisfied. "

"Second time we are using this company in the last 4 months. Great service at a competitive price. 1 tonne of coal was delivered within 48 hours from ordering. Very happy with the inferno briquettes. We are using them in 1930s open fire and the heat output is excellent. These will burn overnight with no issue. Highly recommended. "

"An excellent product that gives off very good heat & glow. Stays in overnight no problem and has a low ash waste. The value is beyond belief compared to buying local, so much cheaper and the service from HouseFuel & Couriers is a credit to the pair. Have been buying from here for 2-3 years now and had numerous orders. Wish we found sooner would of saved a fortune. 100% recommended "

"Perfect online purchase a perfect delivery very helpful this was our first time ordering coal as this is a new move with a coal heating system . We will be back when we require more thank you "

"Good product. Only problem with delivery, due to narrow road I asked for a 7.5 tonne truck. A 18 tonne truck arrived ."

"great service as usual fourth year running helpful driver why cant other firms be this spot on"

"Excellent arrived on time driver very helpful no problems fuel is as described could not recommend more highly "

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"Great. Small problem with delivery but sorted with a phone call. Many thanks to guy who answered the phone and lovely delivery guy. Great"

"Order arrived on time helpful driver excellent product will definitely be ordering again "

"Great product, Great price, Great service, Thank You."

"All was delivered as per plan and the coal is the best on the market. Will use them againwhen I place my next order. DaveC"

"Very impressed with the delivery, driver friendly and helpful. Heat output from the Mixed Ovoids is impressive with much less ash than i'm used to with previous small anthracite purchased locally and it stays in well over night."