Reviews

"Came a day early, good job I was in. Driver very helpful but It was a struggle getting it (one tonne) onto the pavement and then down my drive. I will give a 5 when the drivers have all got powered trucks. If it puts the price up a bit I do not mind. Apart from that, an excellent service. Thanks."

"Very consistent, excellent quality coal and delivered on the stated day. Just a shame the courier Palletways managed to damage a few bags when loading the pallet onto the wagon."

"Great delivery and all about the driver... needed to reverse the lorry along my narrow country lane quite a long way,it was a bit difficult but no moaning from him,went and did the job with a smile and a sense of humour,sadly didn't catch his name,gave him a tip for which he deserved and appreciated,a pleasure to meet him. Haven't tried the coal yet but confident it will be OK. Hope I have the same driver next time. Sent the company directions to my hard to find house,looks like they weren't forwarded to him which resulted in difficulty for the driver."

" weekend delivery cost a little bit more but still reasonably priced. Pallet put on drive right at the side of my house"

"My first order which was easy to do,very good price, and prompt friendly delivery on the stated date. I have yet to burn any fuel but the service is excellent."

"Arrived when I was out, but left exactly where I requested. Burns well, "does what it says on the tin""

"Excellent service, highly recommend Thank you for the firelighters ~~"

"Excellent value , great being able to choose the delivery day aswell"

"Delivery was nice and early unfortunately I was not there to check. Couple of bags split but apart from that can fault the service.AS for the coal I've not used yet I'm hoping it's going to be better than what I've had in the past."

"Excellent service.driver most helpful .will be buying again "

"A great price and delivered within a few days. I bought half a pallet because it was my first order but I wish I had bought a full pallet because it would have worked-out to be half what I used to pay at B&Q and petrol stations."

"quick delivery and a good coal"

"The coal is excellent having burnt it through the last two winters, however this year for the first time I was let down on the delivery, and the corner of the pallet was damaged making it a messy job to unload and store."

"Excellent Service easy to order website, delivery on day requested by very helpful and polite delivery driver. This is the only and best way to buy your fuel hassle free. Thanks for the good service."

"Great price, very quick delivery and nice coal. Excellent all round. Thanks."

"the best product I have yet purchased from HouseFuel. I have an old Aga and it burns well and kicks out the heat. Delivery by the lass from pallet ways is always a good laugh - cant fault the product, price, service & delivery."

"can't knock the price but when you order a ton of coal surely the delivery driver needs an electric pallet truck not a hand one as it took the both of us to drag it off his lorry,"

"when delivring pallet too heavy for drivrr and when trying to get it on tail lift pallet got away from him and pallet ended on road in a heap had to hand ball all the bags back on to pallet to get in to drive a few bags open driver took pictures to show his boss to much weight for diver to move by himself"

"Good fuel good service thanks keep it up"

"Fantastic service and product. I have been using HouseFuel now for 4 years and their customer service, ease of ordering and delivery are a standard that others should strive for. My wife and our cat love to sit in front of your products throughout the winter months!"

"Always pleased with the service."

"I’ve been using this company for around 3 years now and I’ve never had any problems with these guys I had a call when they arrived asking me were I wanted the pallet and they were in place well covered all complete with a complimentary box of fire lighters . Thanks guys great to do business with ."

"Very good value for money and delivered on time and politely"

"Coal is very good. All good ckean bags, just one split. Just a shame I had to lose a days work on Friday....only to get a call at 9.30am telling me that delivery would be Monday."

"Burnrite smokeless is the best that I have found so far, Housefuels are very competitive on price but in my case the order was delivered a day later than it was booked for."

"Good price for good fuel, but delivered late"

"Speed of delivery to north east Scotland was excellent. Happy with the product very little smoke and good output in a multifuel stove. Thankyou"

"I bought this fuel on price; better value than our previous supplier. I was very pleasantly surprised that this fuel burns better, is easier to start and produces less ash. Delivery was a breeze."

"1 full pallet of smokeless fuel delivered as requested. I have used HouseFuel before and will again. Very reliable The delivery driver very polite and helpful and moved the palletto exactly where I wanted it."

"Very efficient service; delivery within 2 days of order; very helpful delivery driver. Many thanks."