Reviews

"Fantastic service all round, could not recommend enough!"

"An excellent product at a fantastic price too. I am very pleased with HouseFuel's smokeless coal and great service."

"Excellent service, driver very polite and helpful, first time of using HOUSEFUELS, that good I have just placed a repeat order."

"great service yet again can not fault in anyway"

"Many thanks, website well laid out and informative, delivery fantastic anfd the product….well the logs were dry as a bone and the smokeless fuel burns brilliantly (burnright). Our first stove was installed last Friday, but its better than TV. Many thanks - will be purchasing again and can highly recommend."

"This is the second year we've used HouseFuel & again we are very impressed. The sales staff called me the day after I ordered on-line to re-confirm our requested delivery date & to check any issies of delivery as we live on a houseboat. On the day of delivery, the driver (Julian) called on his lunch break to give his ETA & to double check the best route to get to us as he was in an 18 tonne lorry. Last year we ordered a tonne of Smokeless Ovals which gave great heat but didn't last througout the night & had a really high ash content. This year we got a tonne of Stovemaster which has great staying power; we fill our multi-fuel stove at Midnight & it's still hot with lots of glowing coals at 08:00 the next morning. I've recommended you to our boat-neighbours, so hopefully you'll get more business. Thank-you HouseFuel, we'll be back again next year. Joe & Tom"

"Excellent service, prompt delivery, good product, great price"

"Excellent service, ordered Tuesday night, delivered Thursday. Excellent service, would recommend to all."

"Ordered a tonne of Stovemaster 17/02 delivered on 19/02. Driver put pallet in my garage. Cannot fault price nor service."

"Good deal as per usual, this is my third load. Came promptly well wrapped with freebie firelighters. On my recommendation, looks like a friend shall be buying from Housefuels, as they have been paying far more from a local coal merchant."

"Just had second pallet from here, service couldn't be better would recommend to all."

"1st class service at value prices. I recommend this to everybody. You can't go wrong. I ordered Tuesday, one tonne delivery Thursday. Fast, efficient & polite. Delivery man very helpful too. Thank you all."

"As I have said before top class company another excellent delivery, be assured you can order online with confidence and get a great service every time."

"Really happy with my coal delivery. Always worry when you buy online and it is significantly cheaper than anywhere else, but I really shouldn't have. Delivered a couple of days after I ordered and the coal is superb. Will buy again!"

"Hi good day I had a delivery of coal today, sorry had to go out to collect a load of logs, so couldn't help delivery driver; he dropped coal in the correct place & quick delivery. Thanks very much, highly recommended."

"Ths company is a breath of fresh air with good old-fashioned values, how refreshing! An extremely polite phone call followed my online order. The delivery driver was really helpful. An unbeatable buying experience which I shall definitely be repeating, thank you very much. Good fuel also."

"We've bought 2 pallets of coal from here in the past 18 months, second pallet just arrived this morning. The service is fantastic, the delivery drivers are vey helpful and the price is very good. I recommended them yesterday to clients of mine with a multi fuel burner and wouldn't hesitate to do so again."

"First time user, will definitely return."

"Superb service and delivery and a great product thanks"

"Further to my previous review regarding positive price and service I am able now, after using the Scots Coal Doubles for 3 weeks, to report a quality product providing long lasting burn and high heat"

"Excellent customer service in all respects. Highly recommended Many thanks"

"Excellent service, 5 star company 20x25kg doubles good value used before and will use again."

"Just had first order 40 x 25kg Anthracite, value, service and delivery was first class with the load dropped off next to bunker. This is a top class company and will be using again."

"Great company to order from, really easy ordering, really good prices, great communication of order process and great service, highly recommend and will be using again in the future!"

"Such great service and very courteous and friendly, cannot rate this company highly enough. Will definitely be buying my fuel from then from now on."

"Took delivery today, Monday after placing order Wednesday. All pretty simple and at a good discount to local merchants, suits me fine but others may find the carting about of sacks and storage more difficult. Notice price has gone up since so would have reconsider under higher prices. Delivery well coordinated and tracked"

"Delivered just a few days after ordering, reasonable price. Helpful delivery driver and coal in good strong plastic bags that were up to throwing about and totally water proof. I would certainly recommend this company as long as the price and service remain as they are."

"Nice coal and great delivery but where are the free firelighters?"

"Just received my second 40x25 of smokeless fuel order in 12 months, and like last year the service was brilliant and the cost second to none. My only MINOR criticism was the lack of fire lighters that were promised on the telephone order!!!! GOT THEM LAST YEAR ON FIRST ORDER. A pleasure to do business with all. Thank you all."

"Excellent service I have recommended them to my friends, first time I have purchased bags of coal that are not full of water well recommended."