Reviews

"First time user, will definitely return."

"Superb service and delivery and a great product thanks"

"Further to my previous review regarding positive price and service I am able now, after using the Scots Coal Doubles for 3 weeks, to report a quality product providing long lasting burn and high heat"

"Excellent customer service in all respects. Highly recommended Many thanks"

"Excellent service, 5 star company 20x25kg doubles good value used before and will use again."

"Just had first order 40 x 25kg Anthracite, value, service and delivery was first class with the load dropped off next to bunker. This is a top class company and will be using again."

"Great company to order from, really easy ordering, really good prices, great communication of order process and great service, highly recommend and will be using again in the future!"

"Such great service and very courteous and friendly, cannot rate this company highly enough. Will definitely be buying my fuel from then from now on."

"Took delivery today, Monday after placing order Wednesday. All pretty simple and at a good discount to local merchants, suits me fine but others may find the carting about of sacks and storage more difficult. Notice price has gone up since so would have reconsider under higher prices. Delivery well coordinated and tracked"

"Delivered just a few days after ordering, reasonable price. Helpful delivery driver and coal in good strong plastic bags that were up to throwing about and totally water proof. I would certainly recommend this company as long as the price and service remain as they are."

"Nice coal and great delivery but where are the free firelighters?"

"Just received my second 40x25 of smokeless fuel order in 12 months, and like last year the service was brilliant and the cost second to none. My only MINOR criticism was the lack of fire lighters that were promised on the telephone order!!!! GOT THEM LAST YEAR ON FIRST ORDER. A pleasure to do business with all. Thank you all."

"Excellent service I have recommended them to my friends, first time I have purchased bags of coal that are not full of water well recommended."

"This was my first order of coal, Stovemaster 40x25kg, on line, I ordered it on Sunday, and it arrived 9am Wednesday morning, all for £8. Excellent service all round. Thank you very much. Colin."

"This was my 1st order - Service and delivery time was excellent, i.e. ordered on Bank Holiday Monday and was delivered on the Wednesday just before 2.00pm. I would strongly recommend this company. Many thanks. Terry H"

"This is my largest order so far i.e 40x25 ovals, I have always enjoyed great attention and 100% efficiency, delivery, price"

"Ordered coal on Wednesday - delivered today (Friday) by a very helpful driver. Impressed, thanks to all."

"First time we have ordered from this company it will not be the last, Excellent service we have recommended to friends, thank you."

"house fuels. What can I say great. Delivered two days after I ordered."

"Great service and a great price. This is my first order and I wondered, living down South, how well the delivery would go but I needn't have worried as it arrived on a pallet on the day they said it was. My 500kg order was nearly £100 cheaper than my previous supplier - I was quite happy to put the coal into my bunker for that saving. Thanks very much."

"great price, great service, nice people, coal arrived within 24hrs of order, what more can I say but, thanks"

"Received and delighted with the coal and service. Many thanks! Anne Mellstrom"

"What an excellent product, well worth waiting for (after a slight delay over delivery). Heating now works as it should and piping hot water. Saving me a fortune now the immersion is turned off. Would highly recommend."

"very good service and delivery good as well"

"I came across your website by accident and I'm glad I did! Excellent price, excellent service, excellent product. I ordered a tonne of house coal on Monday and it was delivered to me in Hertfordshire on Wednesday afternoon. A pleasure dealing with you. Thanks. Bob C"

"Just a quick note to say thank you for the stress free smooth delivery of the pallet of premium ovals. Having now had a chance to use these for a dew days in a Rayburn room heater, which is our main source of heating, I can report that they are easy to use, produce plenty of heat and I use about 10% less than I used to with Blaze - less than a builders bucket full for 24 hours - approx 9kg. A very satisfied customer. With best regards Geoff Siddons"

"Hi Just a quick email to thank you for an excellent service, I ordered a pallet of Burnrite fuel on Thursday & it arrived 24hrs later via standard delivery. Good product at a resonable price, thanks again & well done. Best regards David Whittle"

"First time I've used this company. Placed order online lunchtime weds…goods delivered lunchtime today (Friday). Delivery driver was polite helpful and friendly. Excellent service all round and cheaper than I can buy locally. Will definitely be buying from here in future. Thankyou."

"First time I've bought coal for years as we normally run on wood for the central heating, hot water & cooking. Glad I found House Fuel's site as it saved about £100 on the nearest quote locally thanks to the special discount code. Delivery was delayed due to the extreme weather conditions but I was pleasantly surprised to find 3 boxes of firelighters and a bag of rock salt included on the pallet. A very pleasant lady answered the phone when I enquired when the delivery would be coming and was able to give me accurate, up to date information. All in all an easy and pleasant transaction and a good quality coal. Happy to buy from House Fuels again in the future."

"Fantastic service and so quick. Thank you."