Reviews

"coal very good , but delivery i was told on the phone would be around 5 pm but did not turn up till after 8 pm. driver was very helpful but still had to move it after he had gone and no pallet truck as was in a van. John."

"Good coal & very helpful driver , he put coal straight into garage with pump truck & came bang on time that was said"

"good long lasting fuel"

"Excellent service will use you always"

"Very pleased with the product. I ordered Superheat Smokeless Fuel, and only noticed after the delivery that the bags were labelled Economy Ovoids. I don’t know if these are same but I am very pleased with my purchase. They burn well and are smokeless. The delivery was made by ‘Palletways’. The driver was very helpful and a pleasure to deal with."

"Very Good Service, Very good product, 5 out of 5"

"Delivery on time and dealt with efficiently .Pallet truck battery very low and small ramp could not be negotiated."

"Despite our chosen delivery date being delayed due to more coal needing to be bagged, we had excellent service as always."

"Excellent service, they deliver on time, with a call when they're 20 minutes away, excellent product and a friendly and helpful service always."

"Very fast delivery,nice friendly and helpful driver he put the pallet where we wanted it ."

"Fuel easy to light , stays in well overnight, gives good heat output. Only complaint that delivery was delayed due to lorry being much too large for Cornish lanes. Next time will request smaller vehicle to aid easier storage."

"Fantastic as good as home fire ovals lorry driver very abligeing and helpful . Will be ordering again in future for next time good value for money , wish i had known about you over the last few years kind regards mark "

"This is the first time we have used HouseFuel. Fast delivery service. Great coal"

"Very pleased with the driver, really helpful, gave it a 4* because of 2 burst bags at the bottom of pallet."

"Ordered Inferno, really good, stays hot all evening and is as good as Burnwell Blend. Excellent company to deal with and quick delivery."

"The mixed ovoids are excellent value and give a brilliant long lasting heat - could not fault product or value. Unfortunately the delivery service is not so good - did not deliver on stated day nor the day after. After several phone calls it was delivered 3 days later."

"good products, good service. "

"Very helpful driver despite the rain,first order from HouseFuel happy with product will use again"

"Brilliant. Arrived on time with a wonderful driver who placed as near to door as possible. The ovoids are brilliant , keep the heat even until the morning. Thoroughly recommend . "

"Great coal, in fact I think I melted last night...it's so good I might send a bag to Greta Thunberg..."

"Excellent coal burns really well"

"Used this coal a few years ago I give it 5 stars "

"This is my second housefuel order, very good service, great service from palletways, the driver was very helpful."

"A completely stress free and professional service from start to finish! Don’t even bother looking elsewhere. Will not be beaten on price or quality of products!"

"good service and help full delivery man"

"Have been buying from this company since 2015 A high standard of both product and customer service since then gives me no reason to search elsewhere."

"This was our second delivery from HouseFuel in two years. Great Product and Service. The Delivery Driver was more than helpful. He even helped us to unload the pallet and helped move the 40 bags of fuel into our Garage !! Exceptional goodwill. Thank you so much. Would certainly use HouseFuel again. "

"Excellent service as always and the driver was brilliant. Would definitely recommend."

"Good fuel burns well with good heat. The driver was excellent placing exactly where I wanted in the pouring rain. The coal was well protected so didn't get wet even though subjected to rain for several hours."

"Excellent product, fast & efficient delivery, everything went without a hitch. "