Reviews

"Delivered promptly by a very very helpful driver. Fuel is 1st class as usual. Wouldn't go anywhere else."

"Brilliant service yet again .Great value "

"Excellent!!!"

"Delivery was good service is good. I have been using this product for the last5 years I like it on several occasions the product hasnt lived up to its very low ash content in the description hopefully it will be more consistent going forward."

"Good service and my 40 bags arrived when expected. I would have liked an order confirmation after placing my order sooner though!"

"Delivery was within time slot and driver was more than happy to place the pallet where I asked on my driveway, wouldn't hesitate in using them again"

"Excellent service as usual.Delivery on time by really pleasant driver.Great product at fair price.will certainly keep using this company"

"Bought a full pallet of this product in February and still got 30 bags left for this season. Great product, burns for a very long time. Gives off great heat for hours and hours. I burn a few logs first then top up with 4 or 5 small shovels full and I never have to top it up all night long. Delivery was excellent the driver dropped the full pallet into my garage for me. I will be buying more from HouseFuel who always give some great offers on discount deals to its customers. No hassel service and they are a credit to the fuel industry. Thank you HouseFuel "

"4th time I've purchased from Housefuel,great product and good price on the Black Friday offer. The delivery driver was brilliant and couldn't have been more helpful. The pallet truck he had was broken and almost useless and he had a real struggle getting the tonne pallet into my garage. Could possibly be a health and safety issue, something the delivery company should consider, and ensure that pallet trucks are up to the task."

"First time with these Inferno briquettes. Haven't quite found the right fuel for a basic 8Kw pot-belly stove with poor air control. The doubles were too smoky, the mixed ovoids were fair so it's Inferno time. Lee, the Palletways driver couldn't have been more helpful; cheery, despite the rain and he worked hard to get the full pallet in the best place. Wouldn't even accept the price of a cuppa and a bacon sandwich as a Thank you."

"About to order another pallet, always good fuel , and I always get the same delivery driver, very friendly and when I see him knocking around our area we always pip and flash each other , so why go anywhere else when you’ve built up a good relationship."

"So easy and straightforward to order. Delivery driver very friendly and professional, delivered to top of the drive a pleasure to deal with. Thank you so much all the team at Housefuel"

"First time purchase.Impressed with the product which burns longer and seems more effective than ordinary coal .Driver was friendly and extremely helpful.Alastair"

"Spot on delivery. Pallet delivered to top of inclined drive. Really helpful chap from King's Lynn depot. Fuel is burning well and represents a good deal considering I bought it during peak season. Will certainly recommend House Fuel to others. We'll done HF. "

"Fantastic efficient service! Arrived on time, friendly helpful diver. The coal is also first class! "

"Very efficient service and very good quality coal."

"Well done again can’t fault ordered, two days later delivered. Warm for another winter. "

"Very quick delivery , very good product, will use again ."

"First class delivery and good coal to add to the Christmas cheer,."

"Smokeless super heat. This coal is great, use it in a stove. Chucks out load of heat and very long lasting, Can't fault product its brilliant. Delivery is great too."

"Good customer service. Delivered on the day expected. Deliverer insisted on leaving the pallet which might not be convenient for all but we used for kindling. Smokeless Ovals for open fire. Superior product than can be bought locally. Good heat output and less ash. Would recommend HouseFuel and their smokeless fuel."

"The smokeless ovals produce about 30% less ash than my previous orders, they also burn longer. More of the product combusting means better VFM."

"Delivered on the day promised and the driver rang half an hour prior to delivery. Pallet was well packed and the driver managed to get it as close to the house as he could. He was very polite and helpful. The coal bags were all intact (not split or damaged) and it burns really well. Used in a small woodburner which is really kicking out the heat now. Great service."

"The delivery driver was a delightful and very friendly lady. The coal bags were delivered dry , on a pallet and wrapped (to keep dry). She used équipement to wheel the pallet to the back of my property and neatly place in a corner nothing was too much trouble. I had a phone call from her to say she was on her way. Will 100% be using this service again. The coal is great, lights easily, barely smokes once really going and packs plenty of heat too. "

"Really pleased with delivery and product . HouseFuel always helpfull when contacted . Definitely recommend this company and will purchase from them in the future . Thank you HouseFuel"

"Excellent value fuel. That burns well though the night as a rule a bit of kindling and a shovel full in the morning and we are alight again. Gives off a nice heat not much ash and no smoke."

"Top quality mixed ovoids "

"Excellent service once again, the coal is great 10/10"

"I love the product. It burns beautifully and for a long enough time to keep the stove going overnight. The only reason this is rated a 4 is because the coal came delivered by a truck with equipment that could barely handle the 1 ton pallet (trolley and ramp) and therefore parked the pallet in a position too far away from the curb where cars could hardly get buy."

"very good service delievered when requested"