Reviews

"Very good service easy to order delivered on time no problem"

"This is the second time we have ordered the Superheat Smokeless Fuel and again the delivery was on time and very efficiently delivered to our chosen address. As for the performance of the actual fuel it is what it says on the bag. “ Superheat”,It is the best fuel we have bought and we are completely satisfied with it. I must add that there is hardly any coal dust in the bags which is great. In the past we have purchased other fuel from other companies and found that there was so much coal dust in the bottom of the bags. Excellent product and excellent delivery, thank you very much."

"Good service and good quality fuel."

"Ordered this following an issue with previous purchase. I’m glad to say that this product is of great quality and far superior to my last purchase. Good product highly recommend. House fuel need to work on customer service when dealing with complaints from loyal customers, "

"Great product. The fuel burns very well with good heat and long lasting. In addition the fuel is bagged dry which is not the case from some suppliers. Delivered on time and placed in the right location."

"Great service as usual. A+++"

"Very pleased with smokeless coal. The driver who delivery our order was very friendly and accommodated us extremely well as to where the coal was placed at our home, he made our lives a lot easier."

"Great prices. Super products. Speedy delivery. Totally reliable. Highly recommend."

"Good service, good fuel for fire, good price, only disappointing thing was after having the delivery, receive a promotional email offering you a better price than what you've just paid. Just a little bit infuriating "

"Great coal. Does not smell noxious. Burns long too, keeps in through the night on our boat. "

"Fast and easy ordering, quick delivery, excellent driver, fantastic product. "

"Great stuff. Driver was very helpful. Everything in order. Cozy fire is blazing away right now. Happy days. (Like another reviewer, I was confused about ordering Superheat Smokeless and receiving Economy Ovoids, but zooming in on the pics on your site clarifies that matter just fine.)"

"Excellent service as usual"

"First time ordering delivery was fast driver was friendly coal is great burns well and good heat"

"As usual all tickery-boo !"

"2nd time of ordering and both times the order was on time and the driver was helpful , the coal is great and burns hot & for 12hours , a bit more ash than the more expensive coal but that wouldn’t make me want to pay more, also very low tar so window stays clean. "

"How did you do? You did good. Great price, easy ordering process. Very good response time for delivery and your driver was excellent, so helpful. Coal has a lovely burn and emits great heat. We will be back "

"This is the first time that we have bought this fuel and we are really impressed. We also use logs and together found that they produce a lovely welcoming fire with a very good heat output. We have also found that there is not a lot of dust in the bags unlike some coals. We will definitely buy again. The delivery was on time delivered to our friends yard as arranged. "

"Excellent service will use you always"

"Very pleased with the product. I ordered Superheat Smokeless Fuel, and only noticed after the delivery that the bags were labelled Economy Ovoids. I don’t know if these are same but I am very pleased with my purchase. They burn well and are smokeless. The delivery was made by ‘Palletways’. The driver was very helpful and a pleasure to deal with."

"Very Good Service, Very good product, 5 out of 5"

"Delivery on time and dealt with efficiently .Pallet truck battery very low and small ramp could not be negotiated."

"Fuel easy to light , stays in well overnight, gives good heat output. Only complaint that delivery was delayed due to lorry being much too large for Cornish lanes. Next time will request smaller vehicle to aid easier storage."

"Fantastic as good as home fire ovals lorry driver very abligeing and helpful . Will be ordering again in future for next time good value for money , wish i had known about you over the last few years kind regards mark "

"Very pleased with the driver, really helpful, gave it a 4* because of 2 burst bags at the bottom of pallet."

"Brilliant. Arrived on time with a wonderful driver who placed as near to door as possible. The ovoids are brilliant , keep the heat even until the morning. Thoroughly recommend . "

"Excellent service as always and the driver was brilliant. Would definitely recommend."

"Good fuel burns well with good heat. The driver was excellent placing exactly where I wanted in the pouring rain. The coal was well protected so didn't get wet even though subjected to rain for several hours."

"Excellent product, fast & efficient delivery, everything went without a hitch. "

"Delivery on time , Driver was excellent ,Coal is fantastic Value. Great Service when I phoned to order. Thank you. Have Great Christmas x."