Reviews

"Ordering was easy. Delivery was on time and the driver very helpful, bringing the pallet to the top of the drive to make life easier for me. Price was good and is estimated to save me about £100 on my local coal suppliers prices. As it's in bags that are sealed it should stay dry and is an accurate weight compared to set open sacks that I've had elsewhere in the past. The bag size makes it much easier to handle than traditional sack sizes. This in turn makes management of stocks simpler. As for the product itself I can only go on previous experience of this companies supplies which were high quality with good heat and full burn. The new stock hasn't been opened to use yet."

"Delivered straight to driveway have not had to use yet so unable to give quality of fuel."

"Fast efficient service and delivery "

"all 100% spot on from this seller."

"Havent tried the coal yet as we are still using the old stock of a different grade. Bit of a mix up with the delivery but was rectified as soon as possible. Would highly recommend as the delivery was quick and left where it was supposed to be left👍"

"excellent service again from HouseFuel very easy to order and fast delivery what more could you ask"

"spot on ,once again on time ,very good delivery. Trev"

"It is my first time ordering from the company, and also my first time ever using coal for my stove. The order, delivery and customer service are exceptional, all went very well. All staff are polite, helpful and hardworking. Although it was quite warm when I received the coal, I could not help myself and lit a fire that evening. I am a novice with coal as mentioned above, but managed to light the fire easily. I only used a small quantity of coal, approximately half a bucket, but to my surprise at 10.30 the next morning, the coal was still lit. I am beyond happy, this is exactly what I needed. Now I can spend my winter studying in a warm atmosphere. I cannot thank you enough! I am surely returning to your company! I can only tell others my own experince, but if you have a cold house, with thick, cold walls, this product is excellent! "

"Excellent service, i got a message giving me a 2 hour slot for delivery, then a call from driver when a few minutes away. I will be looking at using this company again."

"1st class service as always very polite helpful driver even in the holiday traffic mid afternoon In Newquay 😀👍👍"

"Have used this company for the past four years and has always first-class service."

"Outstanding as always, good price had 3 pallets and the delivery man was so help full and you always get what you pay for."

""1 ton pallet of ovals delivered this morning by a very helpful driver who put the pallet onto my driveway. Housefuel are very easy to order from and communicate every step of the way from receipt of order to the tracking number of the pallet. I will definitely be ordering again when I need more fuel. ""

"This is the third time I’ve ordered from HouseFuel. From placing my order of super heat smokeless coal to the delivery was easy fast and efficient. The delivery driver was helpful and put the pallet next to the side gate I would highly recommended this company "

"very pleased got same last year not knowing what it would be like, found it was low burn kept in a long time and very little ash and my boat kept very warm great coal."

"Very pleased , and a good price."

"In the past few months I have bought both conventional coal and smokeless coal from Housefuel and have found the prices competitive, with the summer discounts, and the deliver driver (same chap both times) very helpful. Thank you."

"Excellent price especially with the summer offer. The staff on the phone were very pleasant and efficient. The coal came as arranged. We will be using them again."

"Fantastic customer service from start to finish. Dan the delivery driver was a 10 out of 10 as well. Looking forward to trying the coal in the autumn when it’s not 30 degrees like today! Great price too."

"Another good quality delivery, excellent delivery driver placed pallet exactly where required, bonus Summer Saving Offer another plus, very pleased."

"Top of the kerm 💯👌👌"

"Once again excellent service from HouseFuel. Easy ordering, quick delivery and helpful driver."

"Delivery arrived on time. Driver put the pallet where I needed it with no fuss. Great service again. Bags all clean which makes a difference for storage and sorting. Thanks"

"Great service , along with great price. Thank you,"

"Good Service Well done"

"great service yet again you set the standards everyone aspires to"

"Not only is this great coal, but this company is really great. Delivery drivers, for the last few deliveries have been super helpful and maybe you can get it a few quid cheaper (not worth it), but don't bother, these chaps have delivered again and again with no hassle and good price."

"Great service. Product and price would definitely use again delivery driver very helpful well done housefuels"

"Excellent service as has been for the last 3 years from housefuel, prompt and delivery driver brilliant as always, lovely people on the phone when ordering too, makes such a difference someone being so helpful, have recommended you to all our friends and family who need coal "

"Ordering was easy, communication was excellent, good price paid. The delivery was on time and the driver was helpful and courteous. Will use this Company again."