Reviews

"can't knock the price but when you order a ton of coal surely the delivery driver needs an electric pallet truck not a hand one as it took the both of us to drag it off his lorry,"

"Fantastic service and product. I have been using HouseFuel now for 4 years and their customer service, ease of ordering and delivery are a standard that others should strive for. My wife and our cat love to sit in front of your products throughout the winter months!"

"Very good value for money and delivered on time and politely"

"Very efficient service; delivery within 2 days of order; very helpful delivery driver. Many thanks."

"Excellent service. I live down a single track lane and the driver made sure he got the delivery to me and was so helpful. The coal is great and a really good price. Will be ordering again. Thanks "

"Always use Housefuel. Very well priced, delivered on time, any queries are dealt with quickly. No problems at all."

"Good price ,Good service and Quick delivery ,will use you again "

"Not used the fuel yet,good price,one bag was torn on delivery but not a major problem.Delivered on schedule."

"The ovoids are perfect for my multi-fuel stove and Housefuel were faultless with my order. However, I chose to have the tonne of ovoids delivered on a Monday, but they never arrived. When the pallet delivery firm wrte questioned ad to ehy, they siad they didn't leave them bevausr they thought they might get stolen! A tonne of ovoids on a pallet! I did get the ovoids on the next day, though. No gteat problem. I will usr Housefuel again."

"Good value, delivered when stated, polite, helpful driver who dropped the delivery as close to my gate as he could. Recommended."

"Ist time I have used this company, not used product yet ,Good service so far with ordering and delivery. "

"Have not yet used the fuel. The delivery service was good, prompt and also a helpful driver"

"Excellent service, delivery, price & product. Still talking about! Definitely would recommend and will be using again."

"Good product, excellent delivery service "

"Apart from not delivering on the day in the email confirmation, I telephoned the office and they were very helpful in resolving the delivery issue and re-arranged this. It would have been helpful if a telephone call had been made to the shop to confirm that we would not be receiving the delivery on the day specified. Very happy with the delivery drivers and product."

"Purchase and delivery both very smooth. Helpful delivery driver. This is my third year with you and that speaks for itself."

"first class, from order to delivery, will use this company again,trevor"

"Excellent product and service. Kept upto date with delivery with phone call 30 minutes before arrival. Driver was able to put pallet where I required which was very helpful. Will certainly use again next year"

"First class delivery, driver was very helpful and will definitely be getting more."

"Always great products at very competative prices"

"Excellent product good quality for the money fast delivery helpful delivery driver "

"I am very happy with your company and coal we had before was good not used this years yet can not fault delivery has driver here before 9.30 and very helpful and friendly "

"Yet again a very happy customer, from the initial online order system to delivery at the kerbside, or should I say garage. Stuart the delivery driver expertly manoeuvred his large truck so that he was then able to deposit the two 40 bag one ton pallets directly into the security of my domestic garage. All in all a very professional and courteous service at an extremely competitive cost. "

"nothing wrong with your products or service's its the delivery companies you use to deliver your products Ive ordered twice from you and each time the bags of coal on the corners of the pellet are all damaged and holes in the corners"

"Always use housefuel and have recommended 2 other people Always buy this time of year ready for winter 2 of the bags where badly ripped and had to find a new bag to put them in First time the driver has managed to deliver to the garage door - all the others have left in the road"

"Absolutely brilliant service again.Haven’t used yet so can’t comment"

"Excellent service delivery on time would recommend to anyone "

"Saved £80 by buying from HouseFuel and can't fault the packing or delivery. Would definitely use again.."

"Fantastic hassle free service thats simple . cannot fault it .. thank you"

"Good product, poor delivery. Coal was delivered on the wrong day and packaging was slightly damaged."