"Whilst the product was as good as it usually is, i cannot say the same for the delivery, he has delivered to me before and all he did was complain that it was a two man job and it was to heavy for him on his own."
"I’ve been a customer for a number of years and I am impressed with the price and service that you continually offer. My order of the Superheat coal is an excellent product. Keep up the great work."
"Great service always on time good product Burns hot and long"
"Generally happy, product is fine and as expected. Delivery within a few days of order was good, except that it was a day later than specified in the order. Didn’t matter to me as I’m retired but I would have been seriously hacked off if I’d still been working and had taken time off for the delivery."
"Great service, fast delivery and an excellent product. Would highly recommend."
"Excellent company fuel price could not be beaten. Second winter this year . Delivery perfect . Product burns all night clear ash stoke up and away it goes, 40 bags does all year on a multi fuel stove 4 kw will be back next year keep it going"
"Delivered promptly by a very very helpful driver. Fuel is 1st class as usual. Wouldn't go anywhere else."
"Delivery was within time slot and driver was more than happy to place the pallet where I asked on my driveway, wouldn't hesitate in using them again"
"Fantastic efficient service! Arrived on time, friendly helpful diver. The coal is also first class!"
"Well done again can’t fault ordered, two days later delivered. Warm for another winter."
"Smokeless super heat. This coal is great, use it in a stove. Chucks out load of heat and very long lasting, Can't fault product its brilliant. Delivery is great too."
"very good service delievered when requested"
"Website was easy to use, even found a £10 voucher on line to use. Was delivered on the day they said and the delivery driver (nice lady) was very professional and cheerful and she managed to get the coal as close to the gate as possible with no fuss. The fuel is brilliant, and continues to burn through the night so nice and warm in the mornings. Will definately use HouseFuel again."
"This was my first experience to ordering a full pallet of coal. I found The HouseFuel website easy to use but I admit that I used the CoalHut website to get details of the best fuel options for me. The HouseFuel delivery driver was brilliant. We have a slightly tricky driveway in that the first bit from the road has a short steep slope. He showed thought and ingenuity (with a little manpower help from me and my neighbour) in manoeuvring the pallet machine safely to get it up the slope and where it needed to go. Saving us a massive job of lugging 40 x 25kg bags an additional 50 meters. Thank you!!!"
"Got an email giving me a timeslot on Monday and then got a text from delivery company telling me it was to be delivered on the Friday before, three days early, super fast service and the product is excellent, well bagged up and dry and burns a treat, good price, good service, good burning, what more do you want."
"I am very happy with the recent purchase and delivery service of smokeless superheat coal, this product give out fantastic heat with much cleaner flame than logs, I will definitely return to your company for future purchases."
"Have ordered many times. Easy to use website. The smokeless superheated ovals are great. Easy to light and stay on a low burn all through the night in our multifuel stove. Delivery was on time and the driver dropped the pallet in our chosen place and was friendly and polite."
"Very easy to order came on time even had messaged with time slot. Very good service Would recommend and use again"
"Excellent on time delivery service. The fuel delivered is as described. I will definitely. Re order in future."
"good price,product, easy to order, and delivery driver helpful and pleasant. While the price is good I would not go anywhere else."
"With all the problems I have had with deliveries lately because of this pandemic I expected there to be delays. But no . On the day I was given a 2 hour slot and then a phonecall 10mins before delivery fantastic. I have had smokeless coal from other merchants and most of the time it was baged wet. This superheat was dry and burns a treat and I will be a returning customer. Thanks 5 star"
"Excellent product. Excellent service. Will be buying again. Thank you."
"Coal arrived a couple of days late which was to be expected considering the part of the country we live in Quite happy with the coal,still learning best way to use it.Delivery driver could'nt have been more helpful nothing was a problem I will use this company again"
"very pleased coal burns very well"
"Everything ok, coal was delivered one day later but it's not important for us as we know that South Hams have impracticable roads and ALL DELIVERIES are late over here. Coal came dry and that's a big help. We are happy customers"
"Coal is great 👍. We always purchase our coal from you, the delivery is fabulous the drivers are always helpful and friendly. Would highly recommend anyone who's interested in purchasing."
"The superheat smokeless fuel is Great! As our main source of heating, I have had trouble getting our multi fuel stove to heat up quickly an maintain the temp throughout the day. Since using superheat smokeless fuel I haven’t had that problem. I use 3 small logs to get it started then top with about 20 pieces of superheat and the temp is up within about 30 minutes compared to over an hour before. I only use about another 40 pieces the rest of the day and 1 medium log about 4pm and my house is toasty and warm. Great product would highly recommend. The only downside is there is a lot of ash produced."
"Very fast delivery considering my location. Just started using today and seems very good. lights easy enough, burns good so far. Will use for a couple days then will have a better Idea how well it works. So far high hopes."
"Second time I’ve bought from house fuel, very good service delivered as promised, the coal burns well."