Reviews

"2nd order, coal burns well and fine cheaper than I can source locally. Exceptional service from courier company, called to say when he was 30 min away. Had looked at our house on google maps and decided to split the load onto 2 pallets to ensure he could deliver it up the drive. Knew the driver who had delivered last year couldn’t have been more professional for what is a once a year delivery. "

"good product"

"Excellent price. Excellent service. Excellent delivery Only 2 minor criticisms:- An awful lot of coal dust was evident within the packaging. I am now left with a heavy wooden pallet to get rid of. Can hardly lift it! What do I do with it?"

"Excellent price excellent delivery time. But not sure if packing or delivery issue. Some bags at the bottom where split. Where they had been laid on the pallet. And there had been water ingress to those bags and some of the coals hands broken down. Overall very happy and will use and recommend again. "

"Excellent service and product"

"On time and placed as close as possible to where the fuel was needed. I have a tonne of the stuff and the only thing I can think of doing with it is to throw it on the fire.😳"

"Well laid out site. Speedy delivery, unlike one of your competitors! Competitive pricing. Recommended."

"Easy quick delivery, good product and good value compared with local merchant. I also like that the product is delivered in pre weighed bags as I wasn't always convinced that one of my local dealers left the right amount."

"First delivery from this company, very impressed with fast efficient service! Have been using another company for several years but their delivery service let them down and last delivery took a week. Will be ordering from a House fuel in future , friendly driver nothing too much trouble......many thanks "

"The last week of February 2018 was the week of the snow. I was not expecting the delivery to arrive as most of England was at a stand still. The delivery arrived on the day due and early. I am very pleased with the level of I received. "

" Third time I have used housefuel excellent service very competitive price delivery was later than arranged but only because of adverse weather conditions driver was very helpful definitely use them again "

"Excellent!!!!wow even delivered in the snow couldn't believe what a service highly recommended. Good price excellent coal thank you for keeping us warm would definitely be using again one very happy customer"

"easy order and good price, good communication and delivery notification, good quality product with very little dust. Will use again and recommend."

"Same good product delivered on time and at a reasonable price will be using you again !"

"Delivery turned up a day early - not conveneient given that it was planned to coincide with me being at home to move bags to the shed. Can you look into this?"

"Delivered as promised, within a couple of days. Driver was very helpful. Happy with performance of ovals. Good price also !"

"Everything good so far, niggle was method of delivery. Does say kerbside but was hoping that it could be onto my property. With tailgate delivery obviously not possible. Very competitive price for the quantity ordered/delivered, have not as yet started burning fuel."

"Pleased that free firelighters were included as using wood alone to attain temperature to ignite the ovals just resulted in "smokey" smokeless. Very friendly and prompt delivery but I was worried he might injure himself as the equipment he had - too small tail lift for pallet and himself on that lift plus basic pump fork lift - meant he was in danger of falling off the tail lift with a pallet and fork lift on top of him followed by straining something whilst moving pallet on any sort of minor slope."

"Brilliant service, brilliant product and brilliant turn around on order and delivery. This was my 2nd order and it was the same first time round. Bravo. If only other online companies could be as efficient. Thank you."

"Fab coal, wish i had found you sooner"

"Great service and good product for our multi fuel stove thanks "

"I am very pleased with the fuel it burns evenly and gives enough heat to keep the house warm overnight. Website easy to use excellent choice. Delivery man was really helpful and placed the coal as close as he could to my garden gate . Will definitely be a returning customer "

"Placed order, delivery exactly as requested, product works well"

"Fantastic efficency & quick delivery"

"Great fast service, fuel good to."

"Our coalman has retired - Help! Nil probs as help is here. Good price, easy ordering and delivery drivers whose cooperative attitude truly restores your faith in old fashioned values. Brilliant!!"

"Easy, hassle free ordering and delivery. Best price I could find."

"Great find.Easy ordering great communication delivered in two days by pleasant driver.Home fuel are now my new approved supplier! Many thanks. H Burt Towcester"

"Fair price, quick and on time delivery. Many thanks."

"Great price and delivery"