"I love the product. It burns beautifully and for a long enough time to keep the stove going overnight. The only reason this is rated a 4 is because the coal came delivered by a truck with equipment that could barely handle the 1 ton pallet (trolley and ramp) and therefore parked the pallet in a position too far away from the curb where cars could hardly get buy."
"Not the first time we have used this company. Great product at a great price. Prompt delivery by a friendly cheerful driver. Would definitely recommend."
"Third time I have ordered smokeless ovals and excellent service once again ,arrived within the 2 hour delivery slot given and a helpful driver . Only thing to fault was that one of the bags on the bottom of pallet had been damaged and some of the ovals dropped out . Good fuel at a good price and will probably order again ."
"Very good service, driver very helpful. Fuel good burner and plenty of heat output. Would recommend."
"First class service, very helpful driver. Very pleased and highly recommend."
"Excellent service, on time, dry and good quality."
"Good item came on time good price"
"This is the second time I have ordered the smokeless ovals. I find them the best product I have ever bought . They are low in ash and produce very good heat, also they are sold at a very competitive price. Very glad I found this supplier and will be ordering again."
"Brilliant product...and service....and price.... and delivery.... well done House fuels.....we’ll definitely be back"
"This is the fifth time I have ordered and can not complain with the 100% service and the quality of product’s they supply"
"So glad we found this supplier. Our previous one had more expensive and, in my opinion, inferior coal. The delivery service was excellent too. Courteous and efficient. Could not be happier, thank you!"
"As always ,a great company to do business with ."
"Excellent customer service-Driver very helpful,on time, unloaded the coal with no mess left on pallet. Best delivery yet."
"Good fuel , delivered on time very helpful driver"
"Product and purchase process very good. However, as I cannot have it delivered to my home, I need it to be delivered locally and 'trailer' it in. Without a phone call to give an estimate of timing, I am required to sit near my lap-top all day until 15.18 to be alerted that it is 'out for delivery' and then have to guesstimate when it might arrive and sit by the drop-off point for an hour. Just one phone call would improve the delivery service."
"Have used housefuel a couple of times now and good service provided when i have used them.Had a problem with delivery this time but very quick to resolve delivery issue.Product is great giving good heat and low ash.Would highly recommend housefuel to anyone."
"Delivery late in the day but office helpful when we chased and delivery fine when it arrived. Fuel seems fine for both stoves (large and small). Would recommend."
"Good product. However, poor communication regarding delivery. Waited in all day only to find out, late in the day, it wasn't coming and had to arrange for another day."
"Excellent price and prompt delivery. I've only set one fire with the product but it clearly burn hotter, for much longer and more completely than ordinary coal."
"HouseFuel is excellent and surpass other competitors in relation to cost effectiveness, delivery and customer service. Would recommend the company without hestitation."
"This was my second order from HouseFuel. Once again, I am very pleased with the service. I had the same very helpful driver as last year. The smokeless ovals are burning very nicely. Thank you."
"Great service, efficient delivery, delivery driver was good, put the pallet exactly where I asked and was warm and friendly, I purchased some other coal from houseful last year, not smokeless but was still great and lasted throughout winter, I have purchased the smokeless ovals this time and they're fantastic, so warm and stays warm all night till the next day, absolute bargain!! I have an open coal fire, and will definitely use housefuel again, and highly recommend them to anyone!!!"
"I ordered my winter supply of smokeless coal. The delivery was on the day specified 23rd September. The driver was extremely helpful in putting the pallet at the rear of my house. Saving me an hours work shifting it. Highly recommended ."
"In my humble option it is the best fuel that I have used in a very long time, being totally dependent on our boiler stove for hot water and running 8 rads in our 3 bed semi. Lights easily with kindling and very easy to control once burning. Gets the house to a toasty 27c with loads of hot water too! Ten out of ten Housefuel !"
"Spot on as always. Delivery company got it as close to my property as possible and the fuel is good value."
"Excellent service received on day ordered. Delivered nice not far to carry them Will order agai n."
"Always value for money"
"Great delivery within two days. No hassle whatsoever and a better price than my previous supplier. Proper Job."
"Very easy to order and delivered quickly"
"Delivered on time, very large truck for our street, but the driver was very efficient, got the load off and dropped on drive and was away in 5 minutes. Coal burns very well with a pleasing flame, ready for winter now."