Reviews

"5"

"4th year customer. Ordered Monday arrived Thursday. 2 Pallets this year. Simple & Easy to purchase. Quality Coal, good even burn with little ash. Thanx to all at Housefuel."

"Brilliant service, just started to use their fuel so far so good"

"Excellent service so easy to order very prompt delivery . delivery driver was excellent will definitely be ordering again many thanks."

"deliverd on the right day one of the firelighter packs was gone normally both are gone not housefuels fault very happy with the delivery driver and the ovals"

"More than satisfied with product and service 2nd year of using HomeFuel "

"This is the 3rd delivery we’ve received from Housefuel and yet again top service, through from ordering, payment, delivery and product many thanks to all the team"

"Excellent service.driver most helpful .will be buying again "

"when delivring pallet too heavy for drivrr and when trying to get it on tail lift pallet got away from him and pallet ended on road in a heap had to hand ball all the bags back on to pallet to get in to drive a few bags open driver took pictures to show his boss to much weight for diver to move by himself"

"Coal is very good. All good ckean bags, just one split. Just a shame I had to lose a days work on Friday....only to get a call at 9.30am telling me that delivery would be Monday."

"I bought this fuel on price; better value than our previous supplier. I was very pleasantly surprised that this fuel burns better, is easier to start and produces less ash. Delivery was a breeze."

"Delivered as promised. Courteous driver rang to confirm delivery time and placed pallet where I wanted. A fair price - have used HouseFuel before and would use again."

"Burns well, great price. Would buy again. "

"Arrived on the day I requested, delivery man extremely helpful and friendly. Not used coal yet but my neighbours said they always use this company as quality is brilliant!! "

"This is our fourth year of ordering, always been very satisfied with delivery always on the day arranged"

"Unfortunately my order did not arrive on the due date, but after a phone call it did arrive the next day and the driver kindly left it in the requested location. As it is only September here in Kent, I cannot give my impressions on its burn quality, but am living in hope of a nice warm house."

"Can't fault the service. Placed the order online, then rang to make sure the delivery driver was told about the hill, to make unloading easier. Very polite and efficient customer service, well wrapped pallets, couple of split bags but nothing major. Will come back next year."

"Great service, delivered as promised and very friendly, helpful man. Excellent price best around. Would always go back."

"40x25kg bags delivered by tail lift truck on given date. Driver was very helpful and placed the pallet in our garage. I have only burnt the ovals in our open fire so far and they seem to burn ok giving off a small amount of smoke until the fire gets going."

"3rd time of ordering from you. Very satisfied with the ease to use service. The delivery driver was really helpful as I had to be out at time of delivery. I don't have his/her details, but he followed my request note of where to place the pallet, so please thank him/her so much on my behalf."

"Easy to order, quick delivery from very pleasant staff, thanks!"

"Great service, arrived on time, delivery driver very helpful....ovals are great too. I'll certainly buy from Housefuel again!"

"very satisfied with order, delivery spot-on, this is my second year with House Fuel, first year was also very good, "BUT" this year the top row of bags were damaged, old stock going by the colour of the bags, so had to tip them into the wheelbarrow and put to one side to rebag later, other than that very pleased."

"easy to order, good communication, delivery only delayed by driver helping out injured cyclist. Deposited where I specified on the morning requested. Good quality product with minimal dust and good value. This is the second time I have ordered a pallet and been impressed on all counts. Ray "

"Great service, driver very helpful with the help of electric pallet mover he was able to move full pallet up my drive a great product and service getting better each time."

"Notified of delivery day and time and duly arrived as stated. Delivery man was polite and cheerful and very considerate as to where the coal should be left. Excellent services."

"Used this company twice and each time they have been excellent on price and delivery has been exceptional. Would highly recommend. No fuss no hassle and easy to use service. "

"Used this company before product is still very good and the delivery is still hassle free what more can I say "

"great service phoned for advice on Wednesday and delivery was made on Friday. delivery driver could not have been more helpful. "

"great service"