Reviews

"A first class service every time, have used for many years and will continue to do so."

"Good service ,prompt delivery, helpful driver,good all round service, haven't tried the coal yet but I am happy with things so far .Thank you."

"Excellent service, efficient and quick delivery. I bought smokeless ovals. With the special offer they were actually slightly cheaper than my local supplier's "economy ovals" which are not smokeless. During a short cold snap I got chance to try some out on my multi fuel stove. They light easily and burn well with a nice flame, easily controlled with air input. They burn hot so you don't need a thick bed. Brilliant as a base with a log on top. A thin bed with restricted air easily slumbers through the night. Wake it up in the morning refresh and turn it down again it will slumber through the day. Just what I wanted. The only thing I would say is that it is not "Low Ash" as described."

"Delivery was not the usual smooth one we have had in the past not the lorry drivers fault may I point out. One day late due to him getting stuck in Cambridge because of a large fire the day previous,when he arrived try as he might pallet was damaged and wedged couldn't get it off the truck .We had to call on a friend next village over to bring his tracter down with lifting forks on to get our coal off. Made for a interesting day can't run smooth all the time felt sorry for the driver he did all he could."

"Excellent products, well priced and when married to a good delivery service there is no room for complaint. Brilliant as usual."

"Fast, efficient and brilliantly priced.......second year of using HouseFuel........saves me running around the neighbourhood checking prices and lugging bags of coal home in the car."

"Excellent service again - would highly recommend . The pallet is delivered exactly as required . Well communicated throughout despite the Covid circumstances . Order with full confidence . I've used the smokeless ovals before - very efficient . "

"Excellent order & delivery service. Now waiting for the cold weather."

"I Have used Housefuel for many years now and just received my latest order. Always a great service and good prices to. Highly recommended. "

"Second time I’ve ordered. Excellent service from ordering to delivery. Driver very kind polite and cheerful. Put the pallet at top of my drive thank you . Will definitely be ordering again."

"Brilliant service again, I can't fault this company. We've been buying from them for a few years and I never even bother looking anywhere else because I know I won't get a better price or service. Thank you!"

"Excellent service and very good product friendly helpful driver would recommend to anyone 5star service 👍😁"

"1st class service A+++++++ from House Fuel will use again Driver very helpful and polite pallet put on driveway where I wanted it"

"great for my small aga stove burns nice and hot for a long time"

"first time used easy ordering delivered on the day of my choice ,delivered on to my drive exactly the spot i wanted it, product good quality at a very good price will use again "

"Our 3rd order with yourself for coal. Received a discount code which was very welcome especially given the circumstances we are all in at present. Great service. A special shoutout to the delivery guy who was very pleasant and helpful."

"HouseFuel were very helpful in finding out if, and confirming that, a smaller lorry could be used to deliver to my home in my area, also letting me know a definite delivery date,. I was also lucky to be able to take advantage of a summer discount. On the delivery day (hottest day of the year so far) the driver arrived only to find that the pallet (1 tonne) would not shift, and instead of driving my order back to the depot - he unloaded 40 bags and stacked them for me one by one. This was all in temperatures of 36 degrees - exceptional service by anybody’s reckoning! I will definitely use them again - quite hard to find a company that actually cares about its customers in this day and age (and especially in my local area!). Thank you unnamed (but heroic) driver. :-) "

"1 ton pallet of ovals delivered this morning by a very helpful driver who put the pallet onto my driveway. Housefuel are very easy to order from and comunicate every step of the way from receipt of order to the tracking number of the pallet. I will definitely be ordering again when I need more fuel. "

"Use once a year every year. Never fail in giving me a top service. 👏👏"

"Delivery on time, nice clean bags, cheaper than driving to the store all through the winter. Hopefully a good product - haven't tried it yet but looks good."

"delivery on time and very helpful driver. 2nd time bought will buy again . good price with summer discount."

"Can't fault the product or the service. Easy to order and quick to deliver with a choice of available dates for you to choose."

"Excellent service from ordering to delivery. Product very good. Have used Housefuel for 3 years and will continue to do so. Highly recommended."

"used a few times good service"

"Service was great.Product looks good.Best deal around. Helpful driver too"

"Excellent product and service,driver very helpful and kept in contact with delivery time,Will definitely use again "

"Tried this fuel for the first time and am very pleased. Lights well and gives steady heat, 'Slumbers' well, remaining in overnight if 'fed'before retiring. "

"We have used this company for the last 3 years to order our fuel. Always been pleased to the cost, service and communications. We are not planning to try or use anyone else, so on that basis, we are happy and satisfied customers. We would recommend them."

"Excellent service , first time using this fuel will definitely be reordering "

"Delivered on the day requested and in a 2 hour time slot. The driver had an electric pallet truck which made placing the 1 ton pallet easy. He said all deliveries now have to have an electric truck due to health and safety. I'm pleased with the product and price, I have been a customer for over 2 years now."