Reviews

"Excellent Service. Ordered many times and always on time!"

"Excellent service, price and product 5* "

"Always a very good service and a very polite driver delivered right into my garage a first class service.thank you very much."

"This is the 3rd year we have ordered from Housefuel. We are very happy with the ovals. They are exactly as described."

"I shan't be going anywhere else. Friendly staff. Brilliant carrier."

"A good price. Great service. Delivered within a couple of days. Delivery man went out of his way to get the pallet up the steep drop curve and onto the drive. Even found three packets of fire lighters tucked into the order as a little bonus. Very happy!"

"Wow, what superb delivery and service. Will be coming back again! Thank you very much"

"5"

"4th year customer. Ordered Monday arrived Thursday. 2 Pallets this year. Simple & Easy to purchase. Quality Coal, good even burn with little ash. Thanx to all at Housefuel."

"Brilliant service, just started to use their fuel so far so good"

"Excellent service so easy to order very prompt delivery . delivery driver was excellent will definitely be ordering again many thanks."

"deliverd on the right day one of the firelighter packs was gone normally both are gone not housefuels fault very happy with the delivery driver and the ovals"

"More than satisfied with product and service 2nd year of using HomeFuel "

"This is the 3rd delivery we’ve received from Housefuel and yet again top service, through from ordering, payment, delivery and product many thanks to all the team"

"Excellent service.driver most helpful .will be buying again "

"when delivring pallet too heavy for drivrr and when trying to get it on tail lift pallet got away from him and pallet ended on road in a heap had to hand ball all the bags back on to pallet to get in to drive a few bags open driver took pictures to show his boss to much weight for diver to move by himself"

"Coal is very good. All good ckean bags, just one split. Just a shame I had to lose a days work on Friday....only to get a call at 9.30am telling me that delivery would be Monday."

"I bought this fuel on price; better value than our previous supplier. I was very pleasantly surprised that this fuel burns better, is easier to start and produces less ash. Delivery was a breeze."

"Delivered as promised. Courteous driver rang to confirm delivery time and placed pallet where I wanted. A fair price - have used HouseFuel before and would use again."

"Burns well, great price. Would buy again. "

"Arrived on the day I requested, delivery man extremely helpful and friendly. Not used coal yet but my neighbours said they always use this company as quality is brilliant!! "

"This is our fourth year of ordering, always been very satisfied with delivery always on the day arranged"

"Unfortunately my order did not arrive on the due date, but after a phone call it did arrive the next day and the driver kindly left it in the requested location. As it is only September here in Kent, I cannot give my impressions on its burn quality, but am living in hope of a nice warm house."

"Can't fault the service. Placed the order online, then rang to make sure the delivery driver was told about the hill, to make unloading easier. Very polite and efficient customer service, well wrapped pallets, couple of split bags but nothing major. Will come back next year."

"Great service, delivered as promised and very friendly, helpful man. Excellent price best around. Would always go back."

"40x25kg bags delivered by tail lift truck on given date. Driver was very helpful and placed the pallet in our garage. I have only burnt the ovals in our open fire so far and they seem to burn ok giving off a small amount of smoke until the fire gets going."

"3rd time of ordering from you. Very satisfied with the ease to use service. The delivery driver was really helpful as I had to be out at time of delivery. I don't have his/her details, but he followed my request note of where to place the pallet, so please thank him/her so much on my behalf."

"Easy to order, quick delivery from very pleasant staff, thanks!"

"Great service, arrived on time, delivery driver very helpful....ovals are great too. I'll certainly buy from Housefuel again!"

"very satisfied with order, delivery spot-on, this is my second year with House Fuel, first year was also very good, "BUT" this year the top row of bags were damaged, old stock going by the colour of the bags, so had to tip them into the wheelbarrow and put to one side to rebag later, other than that very pleased."