Reviews

"Once again very pleased with delivery and quality and price, Will use housefuels again"

"We had a full pallet of stovemaster about 6 weeks ago. The service was excellent and the delivery man couldn't have been better. I waited to review until we had thoroughly tried the Stovemaster because I am fed up with being told over the last few years by different suppliers that the product was a single branded product that was low ash. Time after time we have recieved bags containing mixed shapes producing volumes of rubbish ash etc. Not so with these people. Stovemaster produces the least ash we have seen and we've not found one different shaped nut in their sacks! Thoroughly excellent. We will be back next time. Phil C."

"Another year and still a good service delivery man most polite."

"Delivered on time by a lovely and helpful driver. Delighted with the price and the product - will definitely buy again!"

"Great product burns very well keeps in overnight. Delivery was spot on will be buying again "

"This is the second time I’ve bought coal from you. Both times you’ve been incredibly knowledgable about your products as we have both an Aga and multifuel stove. Your prices are very competitive and delivery couldn’t be easier, on both occasions the delivery company arrived when they say they would (we were given a 2 hour slot by the delivery company) and the coal was delivered where we wanted it. Fantastic! I would recommend this company to all."

"Ordered this coal for our multi fuel Rayburn but haven’t used it as yet. The price was the main reason for buying it as it was £5 per bag cheaper than our last supplier. Arrived when it was supposed to and the driver was very cheerful, will use Housefuel again without a doubt."

"We tried 4 different products, Burnwell Blend, Smokeless Ovals, Stovemaster,and Burnrite and all were very good for heat output, initial lighting and rekindling etc. But we found that the Stovemaster best suited our stove so have gone for a full pallet of these this time. Very pleased with the product, prompt delivery with very helpful and cheerful driver, and at a very competitive price."

"I have used this company for a few years now and I have always found the service first class.They deliver on time and the drivers are always friendly and courteous.They supply free fire lighters and I find the pallet they deliver on always useful as kindling or for storage."

"Great service from Housefuel and Palletways.."

"I haven't used the coal yet but it looks absolutely fine. All very knowledgable in advising me what fuel to get. I have given a 4 star rating because although the delivery man was super, helpful and efficient it arrived a day late and I only found out because I phoned at 3 pm having waited in all day. I gather the system automatically pushes a delivery to the following day but unfortunately nobody seems to be responsible for letting the customer know. I would still recommend housecoal and use them again."

"In the process of re-ordering for this winter. Great product, great price, delivered on time as promised, we were both happy with our first time purchase :-)"

"Once you buy from HouseFuel you will return time and time again. The price is good, ordering is simple, the customer service is excellent and combined with delivery by Palletways (the drivers are fantastic) it is a first rate service."

"Delivery was exactly as described, the driver was friendly and made the delivery onto a tricky driveway. Will continue to use HouseFuel as the quality is good and prices are very competitive."

"Excellent service"

"Good product Good price brought to keep fire going through the night and it has been doing that Also delivered on time as stated only thing was three bags on bottom of pallet were broken but had Been taped up other wise all good "

"Just coming to the end of the second tonne of Stovemaster I've bought from Housefuel and about to order a third. It's excellent fuel - as good as anything else I've tried (and I've tried a lot!) at a very good price and from a company who have always been helpful and informative to deal with. Unhesitatingly recommended! "

"Excellent service excellent product"

"great product.tried this a few years ago and it didnt suit our burner as the chimney draw wasn't adequate for it.last year had chimney modified with a flue cube and have recently tried stovemaster again.wow what a difference,nice steady heat and burns brilliantly overnight on a low setting.our burner is going 24/7 and the stovemaster is perfect with the odd chunk of oak thrown on when at home. thankyou housefuel."

"Burn's really well good value "

"First order and I am very pleased with the price and fast delivery. I have already recommended house fuel to my friends."

"First time I've used this company ..Very happy with the service delivery driver was great & liking the coal too. "

"Another great delivery. Paid for specific time. driver very obliging pushing pallet up drive to destination Garage! Many thanks. However, feel an extra 8 ( or is it 10!) quid to specify delivery to only which half of the day am or pm you want to receive it reduces the value. Nobody these days can take a day off work to wait around for a whole day for a delivery - so am or pm should be simply be standard for a good courier!"

"Ordered a ton making it competitive- on recomnebdation of another review - very pleased - burns well - leave them overnight to fine stove is still warmish in the morning-"

"Brilliant service"

"Arrived promptly and the dilivery driver was helpful the fuel burns clean "

"Good value, easy ordering, helpful driver; will be ordering again."

"ordered a tonne of stovemaster and was delivered on the chosen day , driver was a great help, excellent service, will be using again"

"Very please with the price, delivery time and quality of product"

"Excellent service, quick delivery, excellent product. The delivery driver put our logs and coal exactly where we wanted it, so very helpful. Heat output is fantastic. Will certainly buy from HouseFuels again."