Reviews

"I have used this company for a few years now and I have always found the service first class.They deliver on time and the drivers are always friendly and courteous.They supply free fire lighters and I find the pallet they deliver on always useful as kindling or for storage."

"Great service from Housefuel and Palletways.."

"I haven't used the coal yet but it looks absolutely fine. All very knowledgable in advising me what fuel to get. I have given a 4 star rating because although the delivery man was super, helpful and efficient it arrived a day late and I only found out because I phoned at 3 pm having waited in all day. I gather the system automatically pushes a delivery to the following day but unfortunately nobody seems to be responsible for letting the customer know. I would still recommend housecoal and use them again."

"In the process of re-ordering for this winter. Great product, great price, delivered on time as promised, we were both happy with our first time purchase :-)"

"Once you buy from HouseFuel you will return time and time again. The price is good, ordering is simple, the customer service is excellent and combined with delivery by Palletways (the drivers are fantastic) it is a first rate service."

"Delivery was exactly as described, the driver was friendly and made the delivery onto a tricky driveway. Will continue to use HouseFuel as the quality is good and prices are very competitive."

"Excellent service"

"Good product Good price brought to keep fire going through the night and it has been doing that Also delivered on time as stated only thing was three bags on bottom of pallet were broken but had Been taped up other wise all good "

"Just coming to the end of the second tonne of Stovemaster I've bought from Housefuel and about to order a third. It's excellent fuel - as good as anything else I've tried (and I've tried a lot!) at a very good price and from a company who have always been helpful and informative to deal with. Unhesitatingly recommended! "

"Excellent service excellent product"

"great product.tried this a few years ago and it didnt suit our burner as the chimney draw wasn't adequate for it.last year had chimney modified with a flue cube and have recently tried stovemaster again.wow what a difference,nice steady heat and burns brilliantly overnight on a low setting.our burner is going 24/7 and the stovemaster is perfect with the odd chunk of oak thrown on when at home. thankyou housefuel."

"Burn's really well good value "

"First order and I am very pleased with the price and fast delivery. I have already recommended house fuel to my friends."

"First time I've used this company ..Very happy with the service delivery driver was great & liking the coal too. "

"Another great delivery. Paid for specific time. driver very obliging pushing pallet up drive to destination Garage! Many thanks. However, feel an extra 8 ( or is it 10!) quid to specify delivery to only which half of the day am or pm you want to receive it reduces the value. Nobody these days can take a day off work to wait around for a whole day for a delivery - so am or pm should be simply be standard for a good courier!"

"Ordered a ton making it competitive- on recomnebdation of another review - very pleased - burns well - leave them overnight to fine stove is still warmish in the morning-"

"Brilliant service"

"Arrived promptly and the dilivery driver was helpful the fuel burns clean "

"Good value, easy ordering, helpful driver; will be ordering again."

"ordered a tonne of stovemaster and was delivered on the chosen day , driver was a great help, excellent service, will be using again"

"Very please with the price, delivery time and quality of product"

"Excellent service, quick delivery, excellent product. The delivery driver put our logs and coal exactly where we wanted it, so very helpful. Heat output is fantastic. Will certainly buy from HouseFuels again."

"Have used " HouseFuel " before , great prices , fast , hassle free delivery, palletways delivery driver could not have been more helpful , why go elsewhere when you have found the best."

"Great product this does burn longer and produces more heat compared with other coals i have tried ,delivery was quick Happy"

"My 2nd delivery from HouseFuel. Again, excellent price & service - will be back for more"

"Stovemaster burns very well, lots of heat, super quick delivery, will be ordering again."

"Mega fast service, ordered 40x25kg stovemaster - burns and lasts a treat. Delivery - could not ask for better service. Will use again"

"This is the second year we've used HouseFuel & again we are very impressed. The sales staff called me the day after I ordered on-line to re-confirm our requested delivery date & to check any issies of delivery as we live on a houseboat. On the day of delivery, the driver (Julian) called on his lunch break to give his ETA & to double check the best route to get to us as he was in an 18 tonne lorry. Last year we ordered a tonne of Smokeless Ovals which gave great heat but didn't last througout the night & had a really high ash content. This year we got a tonne of Stovemaster which has great staying power; we fill our multi-fuel stove at Midnight & it's still hot with lots of glowing coals at 08:00 the next morning. I've recommended you to our boat-neighbours, so hopefully you'll get more business. Thank-you HouseFuel, we'll be back again next year. Joe & Tom"

"Ordered a tonne of Stovemaster 17/02 delivered on 19/02. Driver put pallet in my garage. Cannot fault price nor service."

"This was my first order of coal, Stovemaster 40x25kg, on line, I ordered it on Sunday, and it arrived 9am Wednesday morning, all for £8. Excellent service all round. Thank you very much. Colin."